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Windows 7: Windows Live Mail 2011 constantly crashes

23 Mar 2011   #11
BrightBlessings

Win7 Pro-64 Bit
 
 

Any windows updates since you have had the pc. Or was it fully updated including SP1 when you got the pc.Anyway a 6 day old pc should not be stuffing you around like this. Take it back and get them to fix it, am sorry I can't help you. Keep an eye on this thread there are a lot of knowledgeable people here.


My System SpecsSystem Spec
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23 Mar 2011   #12
roncerr

Windows 8 Pro w/MC 32-bit
 
 

If "You have Intel integrated graphics driver Igdkmd32.sys (32-bit) / Igdkmd64.sys (64-bit) versions 8.15.10.2104 through 8.15.10.2141" there may be a conflict with a Windows Update prerequisite for IE9 and the current version of Windows Live Mail. But there is a fix here: Windows Live Mail stops responding or fails to start after installing KB2454826.
My System SpecsSystem Spec
21 Jul 2011   #13
Sledge489

Win 7 Home Prem 64 bit
 
 

I am having the same problem as Cosmiccountry. It started about 3 days ago, right after several Windows updates were applied. I tried a System Restore to a point before the updates but to no avail. I have also ran the repair feature from the Control Panel with no luck. I have found that if I click on a saved email message from my desktop it will open the email using WLM 2011 and let me forward it, edit it,and do any other this you can normally do from and open email. It also lets me access my contacts from the To", Cc;, or Bcc: lines.

When I first started having the problem, WML 2011 would open but all of my folders were empty, including all the storage Folder I have created over the past year of use. It opened fine several times and then it suddenly would not open at all.

I am open to any siggestion but am a novice at the behind the scene working of the software and computer. I do have a firned thoguh who is knowledgable and can implement actions for me if need be.

Thansk for any help,
Sledge
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21 Jul 2011   #14
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Since the original post, both the OS and WLM have been updated, so I wonder if you have the latest versions of both:

Windows Live Mail = 15.4.3538.0513
Windows 7 (SP1) = 6.1.7601
My System SpecsSystem Spec
22 Jul 2011   #15
Sledge489

Win 7 Home Prem 64 bit
 
 

I believe I have the most recent version of each except that the version of WLM I have is .3538 and not .3835 as you indicated.
My System SpecsSystem Spec
22 Jul 2011   #16
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by Sledge489 View Post
I believe I have the most recent version of each except that the version of WLM I have is .3538 and not .3835 as you indicated.
Thanks, you're right! Corrected my post.
My System SpecsSystem Spec
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 Windows Live Mail 2011 constantly crashes




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