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Windows 7: internet freezes

06 Apr 2011   #1
DrBejar

Windows 7 Professional x64
 
 
internet freezes

Whenever I get on the internet it freezes maybe every minute. I can still control the mouse but everything else is frozen. It stays that way for about 15 seconds and then unfreezes and I can go back to working. Nothing closes or crashes, it just freezes. I use mozilla firefox. I read somewhere that it might be add-ons crashing that make it freeze so I tried disabling all the addons but it still freezes. How can I fix this?
Should I just use IE9?


My System SpecsSystem Spec
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07 Apr 2011   #2
Irene

Windows 7 Home Premium 64bit
 
 

Check your Anti Virus to see if that is causing it - Norton is particularly notorious for this.
My System SpecsSystem Spec
11 Apr 2011   #3
DrBejar

Windows 7 Professional x64
 
 

It's been working fine since I started to use IE9 and it only stoped working about two times.
My System SpecsSystem Spec
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11 Apr 2011   #4
Irene

Windows 7 Home Premium 64bit
 
 

Perhaps a 'System Restore' to a date before it began to happen would rectify the problem.
My System SpecsSystem Spec
17 Apr 2011   #5
DrBejar

Windows 7 Professional x64
 
 

It's starting to freez again on IE9, what should i do?
My System SpecsSystem Spec
17 Apr 2011   #6
marsmimar

Microsoft Community Contributor Award Recipient

 
 

See if the problem still occurs if you run IE9 in safe mode with no add-ons.

Run Internet Explorer 9 Without Addons In Safe Mode
My System SpecsSystem Spec
02 May 2011   #7
DrBejar

Windows 7 Professional x64
 
 

It's still doing the same thing.
My System SpecsSystem Spec
02 May 2011   #8
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

You might try another browser...Firefox or Google Chrome and see if you have same problem.
Might be your ISP connection. Have you tried rebooting(disconnecting all cables from ISP provider) then restarting your computer?
My System SpecsSystem Spec
02 May 2011   #9
DrBejar

Windows 7 Professional x64
 
 

Same problem in Firefox & Google Chrome.
Connecting it right from the moden and same thing.
Yes, I also disconnected it and restarted it.
My System SpecsSystem Spec
03 May 2011   #10
marsmimar

Microsoft Community Contributor Award Recipient

 
 

If it's an ISP problem you might try resetting winsock. According to Microsoft the winsock protocol is used by Windows to communicate with other computers and to access resources on the Internet, such as e-mail and Web sites. I had intermittent loss of connectivity last year and these were the things I tried. Ultimately I had to get a different brand modem to solve the connectivity issue. :

Resetting Winsock Protocol
My System SpecsSystem Spec
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