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Windows 7: Internet Explorer has stopped working message

23 May 2011   #41
angiesluck

windows 7 home premium 32bit
 
 

Well I did the clean boot and out of all the items listed after hiding Microsoft ones I was left with "Trusteer Rapport" which I installed at some point (around two months ago).......So I stopped it running and heypresto.....so far so good.....so its looking like that is the culprit......

I have been on their website and there is complaints about it affecting things on peoples computers...so I have sent them a report as they request so that they can help to stop this from happening....hopefully they will be able to come back to me with a solution that they may find and then I can restart it fully once again.....I will only start it up when using sites I want extra security on...then disable it until next needed.....

I will keep you posted ....I shall run without it for a few days and then I will post back on here to say whether the message popup came back with it disabled...fingers crossed


My System SpecsSystem Spec
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23 May 2011   #42
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Here's hoping that your problem is solved. Salut!
My System SpecsSystem Spec
23 May 2011   #43
Jimmys83

Windows 7 Professional x64
 
 

Hi,

a similar problem is happening on my internet explorer 9 too, but only when i'm trying to send an email through outlook web access.

The event log can be found attached.
Please advice.


Attached Files
File Type: txt event.txt (572 Bytes, 39 views)
My System SpecsSystem Spec
.

24 May 2011   #44
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by angiesluck View Post
Well I did the clean boot and out of all the items listed after hiding Microsoft ones I was left with "Trusteer Rapport" which I installed at some point (around two months ago).......So I stopped it running and heypresto.....so far so good.....so its looking like that is the culprit......

I have been on their website and there is complaints about it affecting things on peoples computers...so I have sent them a report as they request so that they can help to stop this from happening....hopefully they will be able to come back to me with a solution that they may find and then I can restart it fully once again.....I will only start it up when using sites I want extra security on...then disable it until next needed.....

I will keep you posted ....I shall run without it for a few days and then I will post back on here to say whether the message popup came back with it disabled...fingers crossed
That's great news I hope it is solved
My System SpecsSystem Spec
24 May 2011   #45
angiesluck

windows 7 home premium 32bit
 
 

well guys so far so good....no more annoying popup as yet ....just hope Rapport come up with a solution.....well just my restore problem left to solve now

Thanks for everyones advice
My System SpecsSystem Spec
30 May 2011   #46
Jimmys83

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Jimmys83 View Post
Hi,

a similar problem is happening on my internet explorer 9 too, but only when i'm trying to send an email through outlook web access.

The event log can be found attached.
Please advice.
Hi,

can anybody help on this?
My System SpecsSystem Spec
30 May 2011   #47
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Jimmys83,

You would be better advised to start a new thread to seek attention.
Please do that.


My System SpecsSystem Spec
23 Jul 2011   #48
LeChat

Windows 7 Home Premium 32 bit
 
 

Thanks!! I disabled addins and it solved my problem with "I.E. has stopped working". This forum has solved 3 of my problems now! This is a wonderful tool. Thanks, again....
My System SpecsSystem Spec
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 Internet Explorer has stopped working message




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