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Windows 7: Internet Explorer 9 and Windows 7

10 May 2011   #1
Muirfield

 
 
Internet Explorer 9 and Windows 7

I have been using Internet Explorer 9 successfully for many months on my Windows 7 system.
Suddenly I could no longer access it. I also have FireFox 4 and Chrome 11, both of which work fine. I need IE9 for downloading classical music (Classics Online).
I still had a desktop icon but when clicking it nothing happened. I uninstalled IE 9 via 'Installed Updates' and re-installed a fresh download successfully, except I no have no icon on the desktop and, when going to the list (via 'start') and click IE nothing happens.
I have an HP Compaq 500B MT.
Any suggestions would be most welcome.
Tony


My System SpecsSystem Spec
.
10 May 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 


Tony.
Just checking....
After uninstalling IE did you then -
* Restart (to finish the process of uninstalling Internet Explorer 9, and restore the previous version of Internet Explorer).

Then on completion of the install -
* Restart (to finish the installation process, so you can use Internet Explorer 9 immediately).


How do I install or uninstall Internet Explorer 9?
My System SpecsSystem Spec
10 May 2011   #3
Muirfield

 
 
IE9 and W7

Hi,
I did restart every time Windows instructed me to.
After uninstalling IE 9 I did NOT install the previous version. I installed a freshly downloaded version of IE 9.
I have an icon on the desktop now and it looks for iexplorer.exe , but apparently cannot find it.
Tony
My System SpecsSystem Spec
.

10 May 2011   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Click on Computer from the start menu, then click on Local Disk C:
Now click on Program Files and scroll down to Internet Explorer folder. Open it and right click on the icon, choose properties. Click the Details tab. What product and version is it showing?
My System SpecsSystem Spec
11 May 2011   #5
Muirfield

 
 

Thanks for the response. I checked version:- 9.0.8112.16421.
I hope this helps.
I was wondering something else.I was surprised to see that I E 9 is regarded as an update, Does this mean that when I uninstall - this update - I should get back to IE*?
My System SpecsSystem Spec
11 May 2011   #6
Muirfield

 
 

I spent over an hour with HP on the line, and then over an hour and a half with Microsoft, who took over my PC by remote control. We uninstalled IE9 (update) and, Microsoft claimed, re-installed IE8. Unfortunately nothing has changes and MS has given up.
So, it would seem, I now have IE8 installed, but cannot access it.
Tony
My System SpecsSystem Spec
11 May 2011   #7
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

If you right click the icon in Program Files, and select to open or run as Administrator, what happens?
My System SpecsSystem Spec
12 May 2011   #8
Muirfield

 
 

Absolutely nothing
I am considering running windows repair.
Tony
My System SpecsSystem Spec
12 May 2011   #9
usernamed

win7 64bit
 
 

Check your firewall. Consider ditching your current firewall and installing another. I recently had to switch from PCTools excellent firewall to another less desirable firewall because PCT disabled IE9.
My System SpecsSystem Spec
13 May 2011   #10
Muirfield

 
 

I have Windows Firewall and run Microsoft Security Essentials
Tony
My System SpecsSystem Spec
Reply

 Internet Explorer 9 and Windows 7




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