Problems with Windows Live Mail


  1. maxfax
    Posts : 1
    Windows 7 64 bit
       New #1

    Problems with Windows Live Mail


    Today, I cannot open my email, either saved or new. New e-mail messages will download, but will not open. I get this message: "A problem occurred while trying to open this message. A problem has occurred. Please try again."

    A few days ago, all was well. Has anyone had this before? What can I do to correct this problem?

    Thanks
    Rob
      My Computer
    Quote Quote

  3. t-4-2
    Posts : 997
    Windows 7 Home Premium 64-bit, SP1
       New #2

    maxfax said:
    Today, I cannot open my email, either saved or new. New e-mail messages will download, but will not open. I get this message: "A problem occurred while trying to open this message. A problem has occurred. Please try again."

    A few days ago, all was well. Has anyone had this before? What can I do to correct this problem?

    Thanks
    Rob
    Suggestions :

    1. Install Malwarebytes anti-malwares program, and run it. It is one of the best in the business.
    Here is the link for free malwarebytes :
    Download Malwarebytes' Anti-Malware (free)

    2. Run a system file check to look for and repair corrupt files.
    SFC /SCANNOW Command - System File Checker

    3. All else fails....
    Copy down the account settiongs of your e-mail account > remove the account from WLM > reboot > open WLM again > re-configure the same e-mail account with the same settings.
    Test to see if you can open mails now.
      My Computer
    Quote Quote

  4. Phone Man
    Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       New #3

    You can also try a Repair of WLM. Go to Control Panel/Programs and Features and click on Windows Live Essentials and select repair.

    Jim
      My Computer
    Quote Quote

 

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