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Windows 7: Cannot create rules in Hotmail

19 Jul 2011   #11
sixstorm1

Windows 7 Ultimate x64
 
 
Workaround

WORKAROUND ¸if you have IE (in addition to Geowalm):

1. Go onto the "Rules for sorting new messages" page with Internet Explorer 8 or 9.
2. Press F12 to show Developper tools.
3. Click on the select Arrow toolbar button (or "Find" -> "Select element by click")
4. Select the "New" button in the page
5. In the "HTML" tab, you should have a selected text string similar to "onclick=$BSI.navigateTo('EditRule.aspx?n=472214545');"
6. In your browser's address bar, replace "ManageRules.aspx?n=1223147531" part with the "EditRule.aspx?n=472214545" part
7. Press enter
8. Your browser should now navigate to the New rule page.

Waiting for a Microsoft fix.


My System SpecsSystem Spec
.
19 Jul 2011   #12
JDN66

Windows Vista Ultimate 32-bit
 
 
Step-by-step instructions for a work-around

Thanks for the plug, Daniel. I have to give credit to"Geowalm" (see Unable to create more Rules in my hotmail inbox acct ) for coming up with a solution. I've written step-by-step instructions (see below). This isn't a perfect solution - Microsoft/Windows Live still needs to fix the problem with the "New" button in the create new rule option, but in the meantime, try this:

To use the “Sweep” feature as a work-around (until Microsoft fixes the existing problem for creating a new rule for sorting messages):
  1. While logged into your Windows Live Mail/Hotmail account from your web browser, put a check mark beside one of the emails you want to go into a specific folder (the folder must already be created before doing this).
  2. Then, at the very top of the page, you will see “Sweep”. (It is in the same row as “New” “Delete” “Junk” “Sweep” “Mark as” and “Move to”.) Click “Sweep”.
  3. Then click “Move all from…”.
  4. A pop-up box will appear asking “Move all of them?”. Using the drop-down menu in that pop-up box, select the folder that you want the email to go into.
  5. Be sure to check the “Also move future messages” box. That will ensure that any future messages you receive from that same sender’s email address will automatically be sorted into the folder you selected.
  6. Then click the “Move all” button. You will briefly see a small box showing that it is searching for and moving all messages from that particular email address into the folder you selected.
NOTE: Even though the sender name may appear the same in the emails you receive from that sender, some businesses use different email addresses, depending on the purpose of the email. For example, you may want all email from the sender Best Buy to go into a folder you’ve created for Best Buy, but Best Buy may send email about their sales from one email address and email about special promotions from a slightly different email address. You’ll have to use the “Sweep” feature (making sure to check “move future messages”, as stated in Step 5 above) for each different Best Buy email address, in order for them all to go into the Best Buy folder.
My System SpecsSystem Spec
19 Jul 2011   #13
JDN66

Windows Vista Ultimate 32-bit
 
 
sixstorm1's workaround does work, albeit a bit technical

Quote   Quote: Originally Posted by sixstorm1 View Post
WORKAROUND ¸if you have IE (in addition to Geowalm):

1. Go onto the "Rules for sorting new messages" page with Internet Explorer 8 or 9.
2. Press F12 to show Developper tools.
3. Click on the select Arrow toolbar button (or "Find" -> "Select element by click")
4. Select the "New" button in the page
5. In the "HTML" tab, you should have a selected text string similar to "onclick=$BSI.navigateTo('EditRule.aspx?n=472214545');"
6. In your browser's address bar, replace "ManageRules.aspx?n=1223147531" part with the "EditRule.aspx?n=472214545" part
7. Press enter
8. Your browser should now navigate to the New rule page.

Waiting for a Microsoft fix.

sixstorm1,

I have never used "Developer Tools" before, so your workaround was not exactly a breeze for me. But after wandering around a bit in that foreign territory , I did manage to get it to work, so thanks for posting! Maybe it would have been easier if I was accustomed to making technical edits like that, but since I'm not,
I am hoping Microsoft fixes the new rule problem soon. I wouldn't want to have to do that page editing (or whatever it's called ) every time I need to create a new rule for sorting messages.

But I will admit, it did feel kind of good to be able to do something that techie (for me, anyway).
My System SpecsSystem Spec
.

19 Jul 2011   #14
sixstorm1

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by JDN66 View Post
Quote   Quote: Originally Posted by sixstorm1 View Post
WORKAROUND ¸if you have IE (in addition to Geowalm):

1. Go onto the "Rules for sorting new messages" page with Internet Explorer 8 or 9.
2. Press F12 to show Developper tools.
3. Click on the select Arrow toolbar button (or "Find" -> "Select element by click")
4. Select the "New" button in the page
5. In the "HTML" tab, you should have a selected text string similar to "onclick=$BSI.navigateTo('EditRule.aspx?n=472214545');"
6. In your browser's address bar, replace "ManageRules.aspx?n=1223147531" part with the "EditRule.aspx?n=472214545" part
7. Press enter
8. Your browser should now navigate to the New rule page.

Waiting for a Microsoft fix.

sixstorm1,

I have never used "Developer Tools" before, so your workaround was not exactly a breeze for me. But after wandering around a bit in that foreign territory , I did manage to get it to work, so thanks for posting! Maybe it would have been easier if I was accustomed to making technical edits like that, but since I'm not, I am hoping Microsoft fixes the new rule problem soon. I wouldn't want to have to do that page editing (or whatever it's called ) every time I need to create a new rule for sorting messages.

But I will admit, it did feel kind of good to be able to do something that techie (for me, anyway).
Yeah I have to admit the fact that this workaround may not be the best and simplest for the average user, although I tried to make the steps as clear as possible. But hey, it works!! and I'm glad it did for you.

To get a bit more technical, it's just an ASP scripting issue in the page, this is not a server-side issue. The workaround just tells the browser to manually navigate to the onclick event of the button, which for an unknown reason does not trigger automatically when pressed. (This is not exactly called page-editing ).

I will submit the issue to MS TechNet so they become aware of it...

sixstorm1,
Microsoft Certified Technology Specialist
My System SpecsSystem Spec
21 Jul 2011   #15
t3rm

Windows 7 x64
 
 

Just replace "ManageRules.aspx?" part with the "EditRule.aspx?" part in your browser's address bar.
My System SpecsSystem Spec
21 Jul 2011   #16
sixstorm1

Windows 7 Ultimate x64
 
 

yeah it works, far more easy. thank you.
My System SpecsSystem Spec
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 Cannot create rules in Hotmail




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