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#1
Outlook 2010 mail accounts don't respond
Outlook has stopped sending or receiving mail. The account buttons do nothing when I try to amend or add an account. Mail to be sent goes into the outbox and stays there. Nothing comes in. Old mail is still accessible. (Or was).
The calandar now tells me that it can't save. But that may be because of the other stuff I've done to try to solve the mail problem ( as I got more and more desperate). Or it may already having been in that state. I hadn't checked it.
Steps so far.
Repair of .pst files. It said it had repaired problems. but it still didn't work.
Copied .pst files from backup - no different.
Uninstalled and reinstalled - no different when I reinstall. In fact the account folder trees and stored messages are exactly the same; even the ones in the outbox.
Revo-uninstalled then reinstalled - as above. The reinstalls actually look the same as the uninstalls
Deleted appdata Outlook folders then uninstalled and reinstalled.
Deleted .pst files and reinstalled - got messages asking for them.
The "File" menu looks very strange- see below The add account and account settings buttons don't respond. I don't use Hotmail so don't see what the Upgrade connector is about. And anyway it's been like that for days. (I did even try a manual download and install.
of that, but it made no difference)
Last edited by tbernstein; 17 Sep 2011 at 09:40. Reason: adding screenshot