Unistalled IE9, now IE8 doesnt work and cant intall IE9

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  1. ConstanT1ne32
    Posts : 8
    Windows 7
       New #1

    Unistalled IE9, now IE8 doesnt work and cant intall IE9


    hey guys,

    I wanted to reinstall IE9, so I uninstalled it and now IE8 doesnt work, gives that error:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 8.0.7601.17514
    Application Timestamp: 4ce79912
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.1.7601.17651
    Fault Module Timestamp: 4e211318
    Exception Code: c00000fd
    Exception Offset: 0002c3e4
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: a08f
    Additional Information 2: a08feaddce8f9b78359c14b52f590365
    Additional Information 3: 1576
    Additional Information 4: 15768eb885894cbb2499c644c316df4b


    When im trying to intall IE9 again it doesnt complete the installation for some reason.

    I have Windows 7 Home Premium 64 bit
      My Computer
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  3. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #2

    Hello ConstanT1ne32,

    Re your problems...

    Troubleshooting.

    *You can have issues if you are running multiple malware software simultaneously.
    Please advise us if you are doing so.

    *Stop and Restart the Windows Installer Service

    > Click the Windows menu button (formerly the Start button) or press the Windows button on the keyboard.

    > In the Start Search box type Services and then click the Services item that appears at the top.

    > Expand the Services window and then scroll down to Windows Installer.

    > Right-click the Windows Installer list item and then click Stop, right-click again and then click Start.

    * Run sfc /scannow command & check the result.
    SFC /SCANNOW Command - System File Checker

    * Reinstall or repair Internet Explorer
    How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

    *How to reset Internet Explorer settings
    How to reinstall or repair Internet Explorer in Windows 7, Windows Vista, and Windows XP

    *Internet Explorer stops responding, stops working, or restarts
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
      My Computer
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  4. ConstanT1ne32
    Posts : 8
    Windows 7
    Thread Starter
       New #3

    Hi, I did try to pausing my Kaspersky but it didnt help, I red somewhere that reinstalling SP1 helps so I did that. After couple of tries I managed to install IE9.
      My Computer
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  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #4

    So do you require any more help?
      My Computer
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  7. ConstanT1ne32
    Posts : 8
    Windows 7
    Thread Starter
       New #5

    Yes, the reason i wanted to reintall IE9 is becuase some of the websites give an error and cause IE9 to crush, error reports says this:

    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 9.0.8112.16421
    Application Timestamp: 4d762323
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7c8f9
    Exception Code: c00000fd
    Exception Offset: 0000000000054f4a
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: 0d55
    Additional Information 2: 0d55bd7f4cc5dad013347909d29b91ae
    Additional Information 3: bbd6
    Additional Information 4: bbd69a1de0a1454f0ad9d137b73d5177


    When I do the same task again in No-addons version it works fine, I then disabled all addons in normal version but error still comes up.
      My Computer
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  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #6

    Have you a System Restore point or Back up created /saved PRIOR to this problem that you could revert to?

    Some more links for you to examine...

    Troubleshooting Internet Explorer Issues

    Internet Explorer FAQ - Repair IE8 (IE7) and IE9

    Help and Support
      My Computer
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  10. ConstanT1ne32
    Posts : 8
    Windows 7
    Thread Starter
       New #7

    unfortunately I dont
      My Computer
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  11. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #8

    ConstanT1ne32 said:
    unfortunately I dont
    A valuable lesson learnt.
    Prevention is way better than cure.
    It would be considered wise if you did in the future both System Restore & Back ups of your system at regular intervals.

     Backup Complete Computer - Create an Image Backup

    Which includes links to -

    Related Tutorials




    Backup and Restore - Windows 7 features - Microsoft Windows

    For System Restore -

    System Restore
      My Computer
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  12. ConstanT1ne32
    Posts : 8
    Windows 7
    Thread Starter
       New #9

    So bascily you saying that I should use another browser?
      My Computer
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  13. pbcopter
    Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       New #10

    Press F12 on the web page that is giving you issues and select Browser mode from the menu bar and change to IE8.
      My Computer
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