Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Live Mail will not open, so how to save my email database?

13 Oct 2011   #1
Andy Griffith

Windows 7
Windows Live Mail crashed: how to save my databases and get working?

I am using Windows 7 in a Dell Inspiron and my live mail on my desktop will no longer open. I don't know if this has anything to do with it, but my battery went dead while the computer was on two days ago, but I've been able to get into the mail since...

First, the problem:

Windows Live Mail could not be started. The application was unable to open the Windows Live Mail message store. Windows Live mail was unable to locate the message database. If you've moved the database files to a new location, click OK to rest the database path to that location. Otherwise, click Cancel to proceed, any existing messages found will be available under Orphaned Accounts (0x00000000.2)
If I click ok or cancel, I get:
Windows live mail could not be started. The application was unable to open the Windows live message store. Your computer may be out of memory or your disk is full. (0x8007002)
So far, to attempt to remedy it:
  • Run a disk check
  • Restarted three times
  • Run Repair on the Live stuff
  • Tried system restore to four days ago
  • I even removed my anti-virus (temporary of course)
None of the above has any affect.

How can I save my emails without being able to open the mail program itself? As one of the few idiots, I did not back up my emails.
Where are the located? I figure if I can find them, pull them into another folder and the reload the Live stuff, I'll be ok. *hopefully*

I'm not the biggest computer guru, just enough to likely get myself really messed up if I trudge on further without help.

Thanks for any help you can y'all.

My System SpecsSystem Spec
13 Oct 2011   #2
Andy Griffith

Windows 7

Well, I got it. I pulled the email files, backed them up, and imported them with the import wizard. Whew! I thought I had lost everything for good! I'm going to back everything up every day from now on. I thought I had cleaned out my inbox enough...I'll put money that may have been the source of the darn many emails.
My System SpecsSystem Spec

 Windows Live Mail will not open, so how to save my email database?

Thread Tools

Similar help and support threads
Thread Forum
Windows Live Mail won't open or delete mail
Hello all, I've been using "Windows Live Mail" now for about three months on a Win7 HP. No problems at all - until yesterday when cleaning out my Inbox, all of a sudden, while trying to delete messages, I received an error "An Unknown Error Has Occurred" and I cannot delete the message. every...
Browsers & Mail
Windows Live Mail email notification lag
Hello, I just started using Windows Live Mail. I have it setup with gmail as my provider. I notice that there is a 5 to 10 minute delay/lag in the audio notification. This delay is after the email shows up in the inbox. I have set Windows live email up on a second computer and the delay is...
Browsers & Mail
Windows Live Mail Email
I have a problem and a question re WLM. The problem is twice now in the four months with my new PC several emails could not be opened, moved or deleted. "Message Can Not Be Found" appears in the body. Other emails worked fine.Today I read my email OK, went to other sites etc, came back to email and...
Browsers & Mail
live mail 2011 - where is my previous database?
I just upgraded to Windows 7 from Vista, and installed live mail 2011. It did not automatically find my data. Where would I find my previous data in order to import it? (Everytime I upgrade Windows live it's the same old story)
Browsers & Mail
eMail's from MSN to Windows Live Mail
How do I transfer ALL my email addresses from MSN to Windows Live Mail?   Thank you
Browsers & Mail
Cant send email using windows live mail
Hi Hope someone can help I can recieve email from my orange email account but cant send it using windows live i get this errror message The connection to the server has failed. Subject 'testing' Server: '' Windows Live Mail Error ID: 0x800CCC0E Protocol: SMTP Port:...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App