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Cannot use Google - 'The DNS server isn't responding' - please help!
Hi there
I' am hoping someone can help me as I can't use AOL / IE properly.
I do have internet connection, and have posted this query on the PC with the problem, BUT, when I try to use Google in IE / AOL, I get a blank page, or when I click on 'diagnose connection problems' I get the error message:
'The DNS server isn't responding'
I had reset my IE settings as I was having intermittant similar problems when searching on Google, but now the problem is permanent.
I have read that I should change my DNS settings to:
- 208.67.222.222
- 208.67.220.220
but there are no instructions as to how I do this.
Please can someone help me get the PC back to a fully usable state?
p.s
Firefox is working fine, and I have just followed these steps:
Flush DNS and request a new IP address from your ISP server by following these steps.
* Click Start
* Click run
* In the run box type cmd.exe and click OK
* When the command prompt opens type the following. ENTER after each new line.
* ipconfig /flushdns
ipconfig /release
ipconfig /renew
exit
Many thanks
Tara