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Windows 7: Cannot use Google - 'The DNS server isn't responding' - please help!

18 Oct 2011   #1
Tara100

Windows 7 Home Premium 64 bit
 
 
Cannot use Google - 'The DNS server isn't responding' - please help!

Hi there

I' am hoping someone can help me as I can't use AOL / IE properly.

I do have internet connection, and have posted this query on the PC with the problem, BUT, when I try to use Google in IE / AOL, I get a blank page, or when I click on 'diagnose connection problems' I get the error message:
'The DNS server isn't responding'

I had reset my IE settings as I was having intermittant similar problems when searching on Google, but now the problem is permanent.

I have read that I should change my DNS settings to:
  • 208.67.222.222
  • 208.67.220.220
but there are no instructions as to how I do this.

Please can someone help me get the PC back to a fully usable state?


p.s
Firefox is working fine, and I have just followed these steps:

Flush DNS and request a new IP address from your ISP server by following these steps.

* Click Start
* Click run
* In the run box type cmd.exe and click OK
* When the command prompt opens type the following. ENTER after each new line.
* ipconfig /flushdns
ipconfig /release
ipconfig /renew
exit



Many thanks
Tara


My System SpecsSystem Spec
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18 Oct 2011   #2
Tara100

Windows 7 Home Premium 64 bit
 
 

Weird, the problem has now gone, and I don't even know how I sorted it out

It seems too good to be true, so I may be back.......


Tara
My System SpecsSystem Spec
18 Oct 2011   #3
stve

Windows 7 Ultimate 64 bit
 
 

Glad its working for you.
In case it happens again DNS Addressing - How to Change in Windows 7
My System SpecsSystem Spec
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18 Oct 2011   #4
Tara100

Windows 7 Home Premium 64 bit
 
 

Thank you for the link (I hope I won't need it :))
My System SpecsSystem Spec
20 Oct 2011   #5
serpentracer

windows 7 ultimate 64 bit
 
 

in IE8 I had that issue with searching if I used the address bar. but only if I had google as my default search provider. but the search bar worked every time. I hated that with a passion.

I'm glad that issue is missing from IE9. but IE9 has too many other quirks I don't like.
My System SpecsSystem Spec
20 Oct 2011   #6
Tara100

Windows 7 Home Premium 64 bit
 
 

I am using IE 9 (or was)

I have decided to not use IE anymore, and have moved over to 'Pale Moon' (stripped down Mozilla Firefox and its very fast)
So far, I'm happy, and my old Firefox add ons that wouldn't work after the last two updates are working there nicely :)
My System SpecsSystem Spec
20 Oct 2011   #7
serpentracer

windows 7 ultimate 64 bit
 
 

yeah it seems the more and more they update these browsers the worse they get. I don't like any browser out there right now.
none of them seem to work 100%.
My System SpecsSystem Spec
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 Cannot use Google - 'The DNS server isn't responding' - please help!




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