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Windows 7: A problem occurred

09 Jan 2012   #1
AKFred

windows 7 64 bit
 
 
A problem occurred

I get this error message when I try to create a new email or reply to one.
"A problem occurred while trying to open this message. A problem occurred. Please try again."

I did an update for windows then started getting a sorttbls.nlp error. When I tried to reply or create a new message I got the error of a problem has occurred. I have tried several things to get rid of the sort error but it is still there. I have tried to fix the error in programs for email but that does not work either. When I select links in email those work fine.


My System SpecsSystem Spec
.
09 Jan 2012   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

AKFred,

My mind reading capabilities are a tad slow today...


1.What email client are you using?


2.What update did you have a problem with when you received the sorttbls.nlp error message?

We need the KB number.

3. Have you tried a System Restore PRIOR to these problems occurring?


4. Have you checked in Event Viewer?


To check for problems you need to do the following.

Event viewer.
Quote:
Type eventvwr in search and go to the windows log>application tab.
Look for errors that have red in the left hand column that say anything relating to the CURRENT problem.
When you find any make a screenshot and upload them to us.

What information appears in event logs? (Event Viewer)
My System SpecsSystem Spec
Reply

 A problem occurred




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