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Windows 7: Outlook 2007 constantly crashes in Windows 7 RTM

15 Aug 2009   #1
busterh

Windows 7 RTM
 
 
Outlook 2007 constantly crashes in Windows 7 RTM

Hi.

Been searching all over and cannot find any answers. Hopefully you all can help.

I'm running Windows 7 Ultimate 64 RTM on a Dell Studio XPS 13 with 6GB of RAM, NO paging file.

This was an upgrate from Vista Home Premium 64 (came with the machine), that was freshly installed (complete factory restore).

Did the upgrade and then installed Office 2007 clean. And, yes have Office 2007 SP2 installed.

I have minimal add-ins.

I use Imap access to 3 mailboxes.

One goes to Fastmail and the other 2 to Gmail. Seems that no matter which account I open mail from, the darn app just closes with the standard windows error message, then "looking" for solutions and then restarts.

Most of the time I just cancel it and re-open Outlook manually. Granted, I'm on some really crappy internet connections, but most of the time, I have to run Outlook in safe-mode.

Any ideas?

Thanks,

Jeff


My System SpecsSystem Spec
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15 Aug 2009   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

I am using RTM x64 and outlook 2007 but from a clean install with no troubles.
For what it's worth, I have always had trouble when no paging file was used. Some programs look for it and are really unhappy when they don't find it. I always use just a minimal size paging file.
My System SpecsSystem Spec
15 Aug 2009   #3
busterh

Windows 7 RTM
 
 

Hi.

Understood.... I may try adding a very small one, about 1GB and see if that helps.

Running with 6GB of RAM is nice and fast, and paging file just slows everything down, especially on shutdown.

Let's see if that helps.

Thanks!
My System SpecsSystem Spec
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15 Aug 2009   #4
kegobeer

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by busterh View Post
Hi.

Understood.... I may try adding a very small one, about 1GB and see if that helps.

Running with 6GB of RAM is nice and fast, and paging file just slows everything down, especially on shutdown.

Let's see if that helps.

Thanks!
Since the page file is on a drive, it will be the slowest part of the memory process. However, I've found that system instability always rears its ugly head when the page file is eliminated. IMHO, it's always best to let Windows manage the page file.
My System SpecsSystem Spec
16 Aug 2009   #5
busterh

Windows 7 RTM
 
 

Well, I think I may have narrowed it down a bit. I'm at least now getting it to stay open.

I did the following:

1. Ran the Diagnostics, which, of course, found nothing.
2. Decided to see what Add-ins were actually active.
After having Outlook crash 3 times just trying to open the Trust Center I found that there was a TON o' crap in there....and, I usually keep that trimmed down, but I guess Office 2007 auto-added these in and I didn't notice at first.

There were Add-ins for every MS Office app you can imagine. I disabled all of those, plus Sunbelt Software's Add-In (I use it for everything but checking email...tends to slow Outlook down) and only left Plaxo and Quickfile and Windows Search.

Outlook actually crashed again, while saving the settings, but upon restart I saw that the changes had taken effect.

So, keeping my fingers crossed, it seems that all may be well....

Hope this helps anyone else out there who is struggling.

My System SpecsSystem Spec
25 Sep 2009   #6
heyitsme

windows 7 64
 
 

I have a similar problem with Outlook 2007 on Windows 7 64bit (though I do have a paging file). I also have two imap accounts + an exchange account + some rss feeds. Crashes about once a day.
My System SpecsSystem Spec
25 Sep 2009   #7
zigzag3143

Win 8 Release candidate 8400
 
 

heyitsme

You progably should start you own thread. You will get more responses from a thread that isn't old. Just a head up. welcome to sevenforums

en
My System SpecsSystem Spec
26 Sep 2009   #8
jimbo45

Linux CENTOS 7 / various Windows OS'es and servers
 
 

Quote   Quote: Originally Posted by busterh View Post
Hi.

Understood.... I may try adding a very small one, about 1GB and see if that helps.

Running with 6GB of RAM is nice and fast, and paging file just slows everything down, especially on shutdown.

Let's see if that helps.

Thanks!
Hi there
The paging file SHOULDN'T slow anything down on a 6GB system - the OS will only use what it needs and in anycase (OS design 101) paging will be overlapped with other system functions causing minimum disruption on that type of system (assuming you are not running it as a server with zillions of concurrent users).

In fact having NO paging might make it WORSE as the OS will look for a paging file -- when it can't find one it will create one in RAM anyway (using some of your nice shiny 6GB RAM leaving less RAM for your apps).

A rule of thumb is to set the paging file to at LEAST half the size of the internal RAM. Better is to set it at 2X available RAM. Discs are so large and decently fast these days you aren't wasting anything - and you really shouldn't try to "outguess" the OS on paging as this is nearly ALWAYS one area where the OS really does know best.

Other tweaks are fine but paging algorithims have been really honed up since the concept of "Virtual Storage" (note Not Virtual Machines) made its appeareance in the early 1970's with IBM's mainframe MVS operating system.

If your system is slow in shutting down look for other culprits such as unnecessary system services which have to terminate before shutting down.

It's very easy to blame "paging" as the culprit bit it's not usually the problem.

Cheers
jimbo
My System SpecsSystem Spec
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 Outlook 2007 constantly crashes in Windows 7 RTM




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