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Windows 7: Mozilla Firefox Crashing

10 Feb 2012   #1

Windows 10 Pro x64
Mozilla Firefox Crashing

Hello, I had problems with previous versions of Mozilla Firefox, 9.0.1, 10 beta, and now I have latest Aurora, and the problems are here again.

In other versions sometimes, I got crash of browser but I was able to start it again, but sometimes it knows to don't let me to start it again.

I had Aurora crash today 3 times. Here is my latest crash report:

AdapterDeviceID: 0x06e4
AdapterVendorID: 0x10de
AvailablePageFile: 6946557952
AvailablePhysicalMemory: 2792710144
AvailableVirtualMemory: 3501060096
BuildID: 20120209042012
CrashTime: 1328895678
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1328888771
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x06e4, AdapterSubsysID: 00000000, AdapterDriverVersion:
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: aurora
SecondsSinceLastCrash: 101649
StartupTime: 1328888771
SystemMemoryUsePercentage: 34
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: about:blank
Vendor: Mozilla
Version: 12.0a2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :  
 MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [RAW/IP] : 2 : 3 :  
 MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
 MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
 RSVP TCPv6 Service Provider : 2 : 1 :  
 RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 RSVP UDPv6 Service Provider : 2 : 2 :  
 RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about the state of the application when it crashed.
If anyone can help here, will be good.

Thanks, StalkeR.

My System SpecsSystem Spec
10 Feb 2012   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Open a command prompt and run as Administrator. See if repairing the winsock helps ... copy/paste netsh winsock reset, then press enter. Reboot and see if that resolves the problem.
My System SpecsSystem Spec
10 Feb 2012   #3

Windows 10 Pro x64

Hello Jacee, thanks for answering. I done that, and rebooted the pc. I'll see if Aurora crash again, I'll post here.
My System SpecsSystem Spec

10 Feb 2012   #4

Win 7 Ultimate 64-bit. SP1.

I believe you can send a Firefox Aurora Crash Components Report...
Have you read through the appropriate Firefox Help Forum re similar problems / solutions?
My System SpecsSystem Spec
10 Feb 2012   #5

Windows 10 Pro x64

Hello Jan. Yes, I have sent all the crashes, but nothing. I'll post and on Firefox Forums also.
My System SpecsSystem Spec
10 Feb 2012   #6

Win 7 Ultimate 64-bit. SP1.

Have you tried {FF} Pale Moon or Nightly?
My System SpecsSystem Spec
10 Feb 2012   #7

Windows 10 Pro x64

No. I'm ATM with Aurora, and will be some time to see how it going.
My System SpecsSystem Spec
15 Feb 2012   #8

Windows 10 Pro x64

Now I got just plugin container.exe crash. After opening a site with flash, I got crash report.

Problem signature:
  Problem Event Name:    BEX
  Application Name:    plugin-container.exe
  Application Version:
  Application Timestamp:    4f3a7906
  Fault Module Name:    StackHash_0a9e
  Fault Module Version:
  Fault Module Timestamp:    00000000
  Exception Offset:    001bf708
  Exception Code:    c0000005
  Exception Data:    00000008
  OS Version:    6.1.7601.
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

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I'll post here, and will post on Mozilla forums.
My System SpecsSystem Spec

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