Can't send email- windows live error ID: 0x800ccc78


  1. rp1scooter
    Posts : 1
    windows 7 64 bit
       New #1

    Can't send email- windows live error ID: 0x800ccc78


    The message could not be sent because the server rejected the sender's email address. The sender's email address was 'xxxxxxxx@xxxxxxx.net'.

    Subject 'Book Club - February 12, 2012'
    Server Error: 553
    Server Response: 553 Authentication is required to send mail as <martinpalmer@uneedspeed.net>
    Server: 'smtp.suddenlink.net'
    Windows Live Mail Error ID: 0x800CCC78
    Protocol: SMTP
    Port: 25
    Secure(SSL): No
    Last edited by rp1scooter; 17 Feb 2012 at 18:54. Reason: disclosure of email
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  3. Roderunner
    Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       New #2

    This is how your account's advanced tab should be.

    Can't send email- windows live error ID: 0x800ccc78-rr.jpg
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  4. roncerr
    Posts : 2,066
    Windows 8 Pro w/MC 32-bit
       New #3

    rp1scooter said:
    The message could not be sent because the server rejected the sender's email address...
    On the servers tab of account properties, you may have to check the box called "My Server requires authentication". That way when you are accessing the internet from an ISP different from the one providing email service, your email service provider will recognize you as their customer and allow you to send mail through them even though you are using a different ISP.
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