Fix for repairing Windows Live Mail that actually works...

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  1. roncerr
    Posts : 2,066
    Windows 8 Pro w/MC 32-bit
       New #11

    jeffs55 said:
    I tried to search the following link to repair my WLM and it got no results in searching.
    C:\Program Files\Windows Live\Installer
    Just follow the path in Windows File Explorer. The "Installer" subfolder contains two exe files. I think it's the wlarp.exe file that you would double click on.
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  3. jeffs55
    Posts : 14
    Windows 7 Home Premium 64 bit
       New #12

    I cannot find that folder, I am that literate in computerize. What is going on is that when I am viewing Windows Live Mail and deleting emails, the program locks up meaning that it is unresponsive to the cursor. A message appears reading that WLM is not responding.
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  4. A Guy
    Posts : 53,365
    Windows 10 Home x64
       New #13

    Welcome to Seven Forums jeffs55. Have you looked in Programs and Features for Windows Live Essentials, like Roderunner and roncerr mentioned?

    Roderunner said:
    The more experienced users do it in 'Programs and features' by selecting WLE then repair.
    Programs and Features - Uninstall or Change a Program

    Look for Windows Live Essentials

    roncerr said:
    That's right "Windows Live Mail" is not listed separately in Programs and Features. "Windows Live Essentials" is listed. That is what you highlight and click "uninstall/change" at the top to get the repair dialog. The repair actually applies to all the installed components of the Essentials package, including Mail.
    A Guy
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  6. jeffs55
    Posts : 14
    Windows 7 Home Premium 64 bit
       New #14

    I have found WLE in programs and highlighted it and then clicked "uninstall/change". When you highlight , it turns blue and then when you click "uninstall/change" it turns gray. Then there is nothing happening. I am sitting in front of the computer for at least as long it takes me to peck this out and nothing occurred and I do mean peck. I cannot type. The programs dialog box is still open and WLE is still grayed out with no signs of anything happening. A solid 10 minutes later, there is no sign of anything having occurred. Is there any visual sign of a repair occurring?
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  7. jeffs55
    Posts : 14
    Windows 7 Home Premium 64 bit
       New #15

    After an hour of waiting I have now returned home to find that the WLE in programs has reverted to a blue highlight and the problem with my WLM still persisists. Again, there is no indication that anything occurred during the repair attempt.
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  8. A Guy
    Posts : 53,365
    Windows 10 Home x64
       New #16

    When you choose change/uninstall there should be a choice to Repair all Windows Essentials. It will look similar to this older image from the internet (it will not be Windows Live)



    This utility may help you if you do not get a repair option

    Fix MSE Utility - Repair Microsoft Security Essentials

    A Guy
    Last edited by A Guy; 24 Feb 2014 at 18:52.
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  10. jeffs55
    Posts : 14
    Windows 7 Home Premium 64 bit
       New #17

    See below, the file shows as being here yet it is not found when I attempt to run. Also, as you suspected the first option was not there.
    Attached Thumbnails Attached Thumbnails Fix for repairing Windows Live Mail that actually works...-mse-not-found.jpg  
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  11. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #18

    What version are you running? 2009, 2011, or 2012.

    A new update was offered in the past few days, did you apply the update?

    In your Start menu search box, type

    wlarp

    and double click the application highlighted in the results list

    Answer yes to the UAC prompt

    This brings up the dialog window to repair or uninstall.
    Select Repair all Windows Essentials programs.

    wlarp= Windows Live Automatic Repair Program (Process?)

    Please also follow the instructions in this tutorial: SF Diagnostic Tool - Using for Troubleshooting
    After step 7, attach the zipped SF_DD_MM_YYYY to a new post on your thread
    See: Screenshots and Files - Upload and Post in Seven Forums

    Thanks.
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  12. jeffs55
    Posts : 14
    Windows 7 Home Premium 64 bit
       New #19

    When I type in "wlarp" in the search box there are no matching items. I am running IE 11 and I just downloaded the updates and applied them. I am now at version 11.0.9600.16518, update version 11.0.3 KB2909921. I just opened WLM and was able to delete several emails without the program locking up. This is a first in a while and did happen after the update install. I am going to keep my fingers crossed. thanx and please stand by
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  13. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #20

    Good news Jeff - thanks for the feedback

    Fingers crossed - should be ok

    This is really Vivie's thread, so if anything new crops up, please open a thread of your own to track the issue and the resolution.

    Thanks,

    Bill
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