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Windows 7: IE9 Crashes randomly during browsing.

21 Mar 2012   #1
nmiah1

Windows 7 Home Premium 64-bit
 
 
IE9 Crashes randomly during browsing.

Hi,

When I am browsing the web suing IE9 I get a crash randomly and sometimes after closing the browser and restarting I get a crash.

Can someone suggest anything I could do to pin point the cause and if any of the information below will identify what it could be.

First crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: StackHash_edac
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: edac
Additional Information 2: edac5c3830855af34a315003e258c30d
Additional Information 3: 3d5b
Additional Information 4: 3d5b29618184208706b1f2f4b3109524

Second Crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: StackHash_126a
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 126a
Additional Information 2: 126af7b435e3da780f2edf79d4245a08
Additional Information 3: b94c
Additional Information 4: b94c47321f6d8b4bdb5d5a89e4738b21

Thanks


My System SpecsSystem Spec
.
21 Mar 2012   #2
nckfrtg28

Mac OS X 10.9
 
 

Uninstall it and reinstall it.
My System SpecsSystem Spec
21 Mar 2012   #3
nmiah1

Windows 7 Home Premium 64-bit
 
 

Hi,

Thanks for the suggestion.
I realised there is a Toolbar installed, and once I had removed it, the crash never occurred.

Is there anyway of finding out specifically what in the toolbar could have caused the problem from the information provided above?

Thanks
My System SpecsSystem Spec
.

21 Mar 2012   #4
nckfrtg28

Mac OS X 10.9
 
 

If you removed it completely from the system then no but if you just remove it from IE then yes. All you would have to do is reactivate one by one to see which one makes IE Crash.
My System SpecsSystem Spec
Reply

 IE9 Crashes randomly during browsing.




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