User Profile Blocking Access to a certain website

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  1. Posts : 5
    Windows 7 Pro 64, Windows 7 Pro 32, Windows 7 Enterprise 64
       #1

    User Profile Blocking Access to a certain website


    There is a user in my office who needs access to a website. The site has been added to the "favorites bar" in IE. The user had access to this site last month and now when attempting to access site they recieve the error message "Internet Explorer cannot display the Webpage" When I log on as a different user, and user the same shortcut from the other users favorites the Web page opens normally.

    I believe that this is a profile problem but unsure of how to address it. I don't want to delete the user profile.

    The Machine is a Dell E6400 with Windows 7 and Office 2010, Internet Explorer 8
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2

    Thist it work from firefox or google chrome?
      My Computer


  3. Posts : 5
    Windows 7 Pro 64, Windows 7 Pro 32, Windows 7 Enterprise 64
    Thread Starter
       #3

    I was able to berifly access the site through Firefox, but now I recieve the same results as before.
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    ripplemon said:
    I was able to berifly access the site through Firefox, but now I recieve the same results as before.
    Is it user related or pc related?
      My Computer


  5. Posts : 5
    Windows 7 Pro 64, Windows 7 Pro 32, Windows 7 Enterprise 64
    Thread Starter
       #5

    I believe that it is user related, I can log on as a different user and access the website just fine.
      My Computer


  6. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #6

    Hello,

    That might be a User Profile issue - if it's corrupted or you might want to check his/her Windows Hosts File C:\windows\system32\drivers\etc\ or %systemroot%\system32\drivers\etc\ . You may edit the Hosts File or reset it to the default setting.
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    ripplemon said:
    I believe that it is user related, I can log on as a different user and access the website just fine.
    logon under same username/password on another pc. Same problem?
      My Computer


  8. Posts : 5
    Windows 7 Pro 64, Windows 7 Pro 32, Windows 7 Enterprise 64
    Thread Starter
       #8

    I can use the username/password on another PC and access the website just fine. So the problem is with the local PC. I have removed cookies and clean out the temp files.
      My Computer


  9. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #9

    ripplemon said:
    I can use the username/password on another PC and access the website just fine. So the problem is with the local PC. I have removed cookies and clean out the temp files.
    other users on that pc also have problems?
      My Computer


  10. Posts : 5
    Windows 7 Pro 64, Windows 7 Pro 32, Windows 7 Enterprise 64
    Thread Starter
       #10

    Other users are able to access web the same website. I have contaced the websites help desk, and they are of no help.
      My Computer


 
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