Receipt of emails blocked


  1. Posts : 16
    Windows 7 Home Premium 32bit
       #1

    Receipt of emails blocked


    I have apparently used more than my allocation of received emails (over 2000) in windows live mail. Was not aware that there was a limit, and had a message to the effect that I could not receive any more. Reduced them to 500, but still can not receive current emails. Internet connection, browsing, etc has not been affected.How do I get them back?.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    What email client?

    Where did you get the message?

    Feels awfully like a fake.
      My Computer


  3. Posts : 51,484
    Windows 11 Workstation x64
       #3

    The reply notification email for the above post bounced with the following message.

    The following message to <[removed]> was undeliverable.
    The reason for the problem:
    5.1.0 - Unknown address error 550-'RCPT TO:<[removed]> Mailbox disk quota exceeded'
    As you have said you have deleted some mail (I dont know much about your mail provider or livemail) but did you empty the deleted items folder afterwards as well?
      My Computers


  4. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #4

    Who is your email provider? Some do impose limits, and yours might be one of them.
      My Computer


  5. Posts : 16
    Windows 7 Home Premium 32bit
    Thread Starter
       #5

    Thanks for all your replies.
    Have deleted all the mail in deleted items folder, did not notice there was such a thing until you mentioned it o3!.
    (contained 6000).
    Message was from 'Mail Server'<postmaster@mail.svcgb1.int.opaltelecom.net>
    Message said 'mailbox full and over allowed capacity as of now all incoming messages can no longer be received,and are being returned to sender indicating mail box full'.
    After clearing deleted items folder PC tried to connect with server but no messages were downloaded.
      My Computer


  6. Posts : 51,484
    Windows 11 Workstation x64
       #6

    All incoming messages were bounced back and would not of been received by your host so there wouldn't of been any to download, now you've made space all future emails should be ok.
      My Computers


  7. Posts : 16
    Windows 7 Home Premium 32bit
    Thread Starter
       #7

    Received your email test z3, which looks ok.
    Have also received one new email shortly after. Seems to be working ok now.Will keep an eye on the
    Deleted Items folder in future!.
    I assume there is no way for me to recover the last three days emails.
    Thank you all very much for your help, It is much appreciated. Am still a little stunned with the speed members replied to my post. My thanks to you all.
      My Computer


  8. Posts : 51,484
    Windows 11 Workstation x64
       #8

    Due to the way your provider bounces mail when over your limit the only way to get it back is for the people who sent it to send it again.

    For a mail provider to have such low limits these days is pretty bad, It maybe worth setting an alternate email address up with somebody like gmail who have limits that it's pretty much impossible to reach.
      My Computers


  9. Posts : 16
    Windows 7 Home Premium 32bit
    Thread Starter
       #9

    Thanks again for all your help z3, will do as you suggest.
      My Computer


  10. Posts : 12
    windows 7 64bit
       #10

    hello



    i need help with this please i have setup an email called info@babalshabab ok for our website and then when i send an email from my outlook or from any outlook to this email i will recieve it on my outlook inbox

    now the problem is

    when i login fine to the info at www.babalshabab.com i try to register for job or contact us and i send an email i dont recieve an email to my outlook from the website

    for example when any person register on the website it he will recieve an email to his inbox it is ok but when i try to seek for job and i apply for job on this website and i am down and i apply i will recieve an email to my email but i wont recieve an email to info@babalshabab.com

    we have talked to the people who create the website they said it is some thing from our server setting which i do not think so and they said we need to speak to your IT dept and make sure they "white list" emails from the Bab Al Shabab back end

    and the person said when the website was not alunched yet and was offline he was recieving mails from the website to his email but when it became online he has stopped recieveing mails

    i am really having headache from this

    please advice
      My Computer


 

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