Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Resolve PayPal Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED)?

01 Jun 2012   #1

Windows 7 Home Premium 64bit
Resolve PayPal Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED)?

Please help! I have never had any problems accessing webpages on any browser and have not updated any browser of software. However, as of this morning I am unable to access PayPal from Chrome (19.0.1084.52), Internet Explorer, or Firefox (both the most recent versions). No problems with FB, Google, or any other https:// sites that I've tried. I use Windows 7 Home Premium on a 64-bit system. I had a friend sign in to my account from her computer, so I know it's not a glitch with PayPal. I can access (in Portuguese??) but when I try to log in and it redirects to and I get this message on Chrome:

This webpage is not available
The webpage at might be temporarily down or it may have moved permanently to a new web address.
Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED): Unknown error.

On Firefox I just get a pop-up that says "Try again later!" and then am redirected to PayPal Sandbox. On IE I get "Internet Explorer cannot display the webpage" with some advice on checking the SSL and TSL protocols, which I did to no avail.

I've tried EVERYTHING that I've found on forums across the net: run anti-virus, CCleaner, various cmd command prompts, checked my firewall settings, checked my proxy settings, changed the DNS address...and NOTHING works. Does anyone have any suggestions? Thank you!!!

My System SpecsSystem Spec
01 Jun 2012   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Welcome to Seven Forums charlotten22. You are not alone judging by my searching. This is said to be an issiue with proxy settings (unlikely with multiple browsers), or certificate errors (more likely). have you run Windows Update to see if you have any updates? I know that's unlikely. Suggestions are to clear cache and cookies.

Delete your browsing history - Google Chrome Help

You can also disable check for certificates as a test, but I cannot recommend leaving it that way. In chrome:

Tools> Options> Under the hood> Uncheck Check for server certificate

Try Paypal now. Recheck the setting and report back. A Guy
My System SpecsSystem Spec
01 Jun 2012   #3

Windows 7 Home Premium 64bit

Thanks, I had tried deleting the browser history from this week and unchecking the server certificate box already but tried both again and deleting everything "since the end of time" (haha) just in case. Unfortunately it didn't make a difference. I hadn't checked for Windows updates but the only one available was for Bing, which I don't want anyway. Interestingly enough, when I opened my browser this time, since my browsing history was gone, I had to type in and got the same Error 111 message as I've been getting with PayPal. I was able to go to Google fine and then enter into I'm not sure why Gmail by itself was a problem this time. Oh, the joys of technology...
My System SpecsSystem Spec

07 Aug 2012   #4


Sorry to drag up an old thread but in the interest of completeness this solution worked for us:

Just in case anyone stumbles on it
My System SpecsSystem Spec
07 Aug 2012   #5
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1

Welcome to Seven Forums RichardAskew. Thanks for the information. A Guy
My System SpecsSystem Spec

 Resolve PayPal Error 111 (net::ERR_TUNNEL_CONNECTION_FAILED)?

Thread Tools

Similar help and support threads
Thread Forum
PayPal Credit (not "PayPal") payment methods??
I just discovered there is something at eBay called Paypal Credit, as opposed to Paypal itself. It's not a credit card, just a credit line from a Maryland bank for $250 minimum if you are accepted. You can use it as a payment method when you buy something on eBay. I think you checkout...
Chillout Room
Paypal security certificate error
I tried searching this forum (and others) but didn't find anything - so here goes: I logged into my PayPal account (IE10) without any trouble but when I attempted to navigate its site I received security certificate error warnings. I contacted PayPal who told me to change my cookie setting to...
System Security
bex error - how can i resolve this
when i open origin it crashes.i cannot login this is the error Problem signature: Problem Event Name: BEX Application Name: Origin.exe Application Version: Application Timestamp: 534f0142 Fault Module Name: MSVCR100.dll Fault Module Version: 10.0.40219.325
BSOD error 0x0000000C4 after many attempts to resolve
Hi, I've had consistent problems with blue screen errors on my computer since my video card died sometime back in October or November. The card was under warranty, so I got it RMAd and replaced it. However, upon receiving the replacement and putting it in my setup, there was quite apparently...
BSOD Help and Support
Need help to resolve Windows 7 Update error.
Hello. The Windows Update in my dell Inspiron laptop has stopped working for more than 6 months now. When i click on the update icon it tells me computer needs to be restarted, it did not work. Anyway I have tried various solutions available on internet but nothing helped. I cannot find the...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 22:45.
Twitter Facebook Google+