Adobe Flash keeps crashing

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  1. Posts : 152
    Windows 7 Enterprise 64bit Desktops; Windows 7 Professional 64Bit 17"Laptop
       #31

    Go to:
    www.java.com/en/download/manual.jsp
    This is the download page for Java 7 Update 5. You will see 2 Windows installers. Use the Offline one.

    For Flash Player 11.2.0.235:
    http://www.oldapps.com/flash_player....=7628?download
    You should see a pop-up window-SAVE the file and then run it.
    Hope this helps solve the problem.
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  2. bej
    Posts : 326
    Windows 7 Home Pro SP1 64bit
       #32

    There is a Flash update that supposedly fixes the problem (released 6/21). Mozilla can't seem to make up their minds either. Now, they are recommending
    reverting back to Flash version 10.3 if the 6/21 fix doesn't solve your problem.
    The reason for going back so far is that 10.3 has had all security updates applied while 11.2 has not.
    Below is a link that will walk you through the uninstall and install of Flash version 10.3
    Now I lay me down to sleep.............Please help to replace Flash.............Amen.


    Share this article:
    You can use the link Flash 11.3 crashes | Troubleshooting | Firefox Help to easily share this article with others. It will display instructions automatically customized for their operating system and language.
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  3. Posts : 269
    Windows 7 Home Premium 64 bit
    Thread Starter
       #33

    bej said:
    There is a Flash update that supposedly fixes the problem (released 6/21). Mozilla can't seem to make up their minds either. Now, they are recommending
    reverting back to Flash version 10.3 if the 6/21 fix doesn't solve your problem.
    The reason for going back so far is that 10.3 has had all security updates applied while 11.2 has not.
    Below is a link that will walk you through the uninstall and install of Flash version 10.3
    Now I lay me down to sleep.............Please help to replace Flash.............Amen.


    Share this article:
    You can use the link Flash 11.3 crashes | Troubleshooting | Firefox Help to easily share this article with others. It will display instructions automatically customized for their operating system and language.
    thanks a lot - time I was alseep too...
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  4. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #34

    I had this issue a while ago, I think.

    Here's some help form Adobe:
    Flash Player Help / Uninstall Flash Player | Windows

    Flash Player Help / Installation problems | Flash Player | Windows

    I think I essentially uninstalled everything flash - step 3 was probably most critical in my case
    3) Delete Flash Player files and folders.

    1. Click Start > Run.
    2. Copy and paste the following and click OK.
      C:\Windows\system32\Macromed\Flash
    3. Delete all the files in this folder.
    4. Follow step 1 to step 3 for the following:
      C:\Windows\SysWOW64\Macromed\Flash
      %appdata%\Adobe\Flash Player
      %appdata%\Macromedia\Flash Player
    I couldn't locate it, but there was a reference on the Adobe site that almost said "Use the 32 bit version, even if your system is 64 bit" Anyway, I'm running the 32 bit version of Adobe Flash on y 64 bit OS.
    Sorry, I was updating a few things back then and confused Flash with Java. The reference I noted was really for Java.

    Probably too late to help - sounds as though you're set, but if you continue to have problems, try the above.
    Last edited by Slartybart; 24 Jun 2012 at 08:11. Reason: java vs flash
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  5. Posts : 2,292
    Windows 7 Home Premium x64
       #35

    The version I installed of Flash is 11.3.300.257 released about two weeks or so, and Flash works fine on Waterfox 13
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  6. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #36

    I referenced the wrong software in post #34 above - it has been corrected.

    Flash: 11.3.300.262
    Firefox (32 bit): 13.0.1
    Java (32 bit): 1.7.0_05 (updated 1 day ago, was running jre 1.6.0_33 without flash problems)

    Both IE & FF are 32 bit unless you take extra steps (run IE 64, download 'beta' FF 64). And a few posts back, java was mentioned. Java bit should match your browser, 32 or 64. If you have a mix, you'll need both java.

    The ocx and ActiveX apply to IE, which I hardly ever use, so yeah - that version is backdated in the images.
    Attached Thumbnails Attached Thumbnails Adobe Flash keeps crashing-flshsys32.png   Adobe Flash keeps crashing-flshwow64.png  
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  7. Posts : 269
    Windows 7 Home Premium 64 bit
    Thread Starter
       #37

    Slartybart said:
    I had this issue a while ago, I think.

    Here's some help form Adobe:
    Flash Player Help / Uninstall Flash Player | Windows

    Flash Player Help / Installation problems | Flash Player | Windows

    I think I essentially uninstalled everything flash - step 3 was probably most critical in my case
    3) Delete Flash Player files and folders.

    1. Click Start > Run.
    2. Copy and paste the following and click OK.
      C:\Windows\system32\Macromed\Flash
    3. Delete all the files in this folder.
    4. Follow step 1 to step 3 for the following:
      C:\Windows\SysWOW64\Macromed\Flash
      %appdata%\Adobe\Flash Player
      %appdata%\Macromedia\Flash Player
    I couldn't locate it, but there was a reference on the Adobe site that almost said "Use the 32 bit version, even if your system is 64 bit" Anyway, I'm running the 32 bit version of Adobe Flash on y 64 bit OS.
    Sorry, I was updating a few things back then and confused Flash with Java. The reference I noted was really for Java.

    Probably too late to help - sounds as though you're set, but if you continue to have problems, try the above.



    Thanks a lot Slartybart, I did not know the 32 bit could work. I will come back here if I have a similar problem in future, thanks.

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  8. Posts : 2,171
    Windows 7 Ultimate x64
       #38

    Heard/read this FF/flash problem is related to something Adobe did in their latest update, which is also related to Real Browser Record. I'm not sure if Real Browser Record had to be installed to provoke it.

    Anyway, supposedly Mozilla hasn't waited for Adobe to fix their apparent screwup. They apparently have fixed/bypassed the issue for Adobe with a new version of Firefox (think it's 13.1). Then you can install the latest Adobe flash with no issues.
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  9. Posts : 269
    Windows 7 Home Premium 64 bit
    Thread Starter
       #39

    OK that's great, thanks a lot F5ing!
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  10. Posts : 269
    Windows 7 Home Premium 64 bit
    Thread Starter
       #40

    Slartybart said:
    I referenced the wrong software in post #34 above - it has been corrected.

    Flash: 11.3.300.262
    Firefox (32 bit): 13.0.1
    Java (32 bit): 1.7.0_05 (updated 1 day ago, was running jre 1.6.0_33 without flash problems)

    Both IE & FF are 32 bit unless you take extra steps (run IE 64, download 'beta' FF 64). And a few posts back, java was mentioned. Java bit should match your browser, 32 or 64. If you have a mix, you'll need both java.

    The ocx and ActiveX apply to IE, which I hardly ever use, so yeah - that version is backdated in the images.
    Noted, thanks Slartybart!
      My Computer


 
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