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Windows 7: windows live mail update lost all of my contacts

23 Jun 2012   #11

Windows 8 Pro w/MC 32-bit

If I try to create a LiveID using "my own email address" I get this message which tells me that I can't use it to use the Windows Live services, so I don't understand the point of offering the option to use "your own email address". Perhaps I'm misunderstanding what they are saying in that message. Hopefully it will work as you want to allow you to "sign-in" and use your gmail as a "LiveID".

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windows live mail update lost all of my contacts-liveid.jpg 
My System SpecsSystem Spec
27 Jun 2012   #12

windows 7 home premium, 64bit

Don't know if this will help - I used Outlook before this laptop (had 2 years) and I never signed in to Windows Live Mail, (well, maybe I did the first couple of times) but when I try to open mail, it automatically says I've "tried to sign in too many times with the wrong password, please wait and try again later." If I click OK another popup for Windows Live Mail Sign-on" If I click cancel instead, my mail just appears. I have vanished 'contacts' after this stupid live essentials update but I restored and exported my contacts. But yet, as soon as I closed email, I had to re-do the update and they were gone again. But at least I have ALL that info/details available in a new folder.
My System SpecsSystem Spec
27 Jun 2012   #13

WIndows 7 Home

A lot of us are posting in different places. Ron at least is a helpful poster but even he is stymied by this absurd Microsoft update, message, and bottleneck.

MICROSOFT Pleasse get your act together and accept for the major user community that attempts Live Mail, your update is a nightmare. Restoring functionality and or contacts is at best iffy, hard to understand, and full of potholes.

My System SpecsSystem Spec


 windows live mail update lost all of my contacts

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