New
#11
Hi Anna, It is very difficult (at least for me) to help resolve the problems you describe via this forum.
You need to get a technical support person to sit along side you to:
1. Confirm you are using the WLM product correctly (for the purpose it was designed)
2. To confirm and understand the issues you are experiencing.
If you are not happy to leave your PC with a repair shop then get in touch with a service company that will send a support person to your home.
G.