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Windows 7: Can't access my email contacts in Windows Live

23 Sep 2012   #1

Windows Vista
Can't access my email contacts in Windows Live

Recently I lost the ability to access my contacts in my Windows Live account which I have synced to my regular email account. When I click on Contacts under WL a blank white screen appears. I can still add contacts by clicking on the add contact option when I view my emails but after that I can't access them...I also can't find a sync option to resync my contacts again...what should I do?

My System SpecsSystem Spec
23 Sep 2012   #2

Win7 H.Prem. 32bit+SP1

Hi KAT7, welcome to Seven Forums.

Hope this helps WLM Mail Tips.docx

My System SpecsSystem Spec
26 Sep 2012   #3

Windows 8 Pro w/MC 32-bit

Quote   Quote: Originally Posted by KAT7 View Post
1)...synced to my regular email account.
2) When I click on Contacts under WL a blank white screen appears.
1) I'm not sure what you mean by syncing something (either contacts or a WL account) to a regular email account.

2) If you click on contacts in the main window of WLM a new window should appear containing contacts (either your signed-in contacts or your not-signed-in contacts, depending on whether or not you signed in). If instead you see something else, it may be that WLM needs to be repaired. Go to Programs and Features an highlight "Windows Live Essentials" and at the top click on "uninstall/change". The next window gives the option to "Repair".
My System SpecsSystem Spec

24 Oct 2012   #4

Windows Vista

Sorry this took me so long to reply,very busy, it worked, thanks so much!
My System SpecsSystem Spec

 Can't access my email contacts in Windows Live

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