Windows Live Mail Inbox Synchronization Problem - old mails disappear


  1. Gabila
    Posts : 8
    Windows 7 Professional 64
       New #1

    Windows Live Mail Inbox Synchronization Problem - old mails disappear


    Hi,
    For some time I face a strange situation in my WLM client. In Inbox folder the old emails dissapear, only emails from last five or ten days remaining availabe.
    On the IMAP server the emails are not deleted.
    If I delete the email account on WLC and recreate it all mails are syncronized and appear in Inbox. After a while the problem repeat - old emails dissapear, only last few days emails remaining available.
    The problem appear only on Inbox folder and only on WLM. Sent folder is OK.
    On Thunderbird i don't have any problem, Inbox folder is corectly synchronized.

    If anybody have an idea about what could happened in WLM, plese reply!

    thx
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  3. bassfisher6522
    Posts : 2,240
    Windows 7 Ultimate 64 bit
       New #2

    First try to repair the program from the add and remove programs by selecting unintall\change tab and follow the prompts. If that doesn't work then try uninstalling and reinstalling WLM.
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  4. Gabila
    Posts : 8
    Windows 7 Professional 64
    Thread Starter
       New #3

    Thank you for reply, bassfisher6522. I will consider this option.
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  6. Gabila
    Posts : 8
    Windows 7 Professional 64
    Thread Starter
       New #4

    Repairing Windows Live Essentials 2011 didn't solve the problem. The Inbox is still not synchronizing. I have mails only from 23.Sep.2012 till today...
    I will try to delete and recreate my email account again. But I expect that problem stil remains.
    Any other ideas could help. thx.
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  7. Gabila
    Posts : 8
    Windows 7 Professional 64
    Thread Starter
       New #5

    I have uninstalled Windows Live Essentials 2011 and installed Windows Live Essentials 2012.
    I recreated my account again. It recognized an kept my Contacts and Storage folders.
    I wait to see if problem reappears.
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  8. bassfisher6522
    Posts : 2,240
    Windows 7 Ultimate 64 bit
       New #6

    I've had that happen to me a few time myself....When I got office 2010 Ultimate I switched to Outlook....and never had a problem...

    Glad to here your problem is solved.
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  10. Gabila
    Posts : 8
    Windows 7 Professional 64
    Thread Starter
       New #7

    No. The problem doesn't sovled. It reapears on Windows Live Essentials 2012 too...
    Now I have in Inbox emails from 4 Oct 2012 to 12 Oct 2012 (today).
    If anybody has an idea, please help! thx
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  11. Gabila
    Posts : 8
    Windows 7 Professional 64
    Thread Starter
       New #8

    Somebody know if there are any posibility that i can send this problem to Microsoft?
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  12. mpmac
    Posts : 1
    Windows
       New #9

    Disappearing emails from Windows Live Inbox


    Sounds like we are experiencing the same troubles as Gabila.

    Our emails only lasting about 14 days before disappearing.

    New help now
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  13. Gabila
    Posts : 8
    Windows 7 Professional 64
    Thread Starter
       New #10

    I didn't find a solution yet! This is a very uncomfortable issue...
      My Computer
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