WLM export/import problem

I have found the answer to this problem on Microsoft communities webwsite. Exporting WLM email to an external drive DOES NOT WORK! You need to create a folder on your pc/laptop and export all your email. Then move the folder over to your external drive.

When trying to export to an external drive it's a pity that the export process says it has completed sucessfully when in fact it hasn't. Because of this I believed I had backed up all my email when in fact I hadn't and I have now lost a years worth of mail.

Export and import to and from extenal has always worked for me.

Hi Roderunner and BrightBlessings, thanks for sticking with me. I've tried the export process a number of times and only a few folders each with 1 email in get exported. I have tried exporting to my external hard drive and a memory stick with the same result. The process takes about half a second.

However, when I export to a file on the internal hard drive the process works fine. All folders and emails are exported and you can tell because the process takes over 10 seconds. I can then move the folder to my external drive and import everything onto my other computer. Job done. I don't understand why neither my pc nor my laptop will export to an external drive whereas yours obviously does, but I guess thats life. From looking at various help websites I don't appear to be the only one that has this problem.

I just wish I had used my common sense and realised that all of my emails couldn't have exported in half a second and then I would have sorted it before I lost them.

regards
Peter