Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Hotmail/ mail service not functioning correctly - IE8

21 Oct 2012   #1

Windows 7 professional (64 bit)
Hotmail/ mail service not functioning correctly - IE8

Hi all,

I am having difficulty using my online hotmail/live/ account.

I can log on to my account and access my inbox, however when I try to open an e-mail, the browser takes me back to the mail home page (not inbox). Sometimes the mail will open briefly, but then reverts to the home page and use of the back button just repeats the process. On the very seldom occasion that the page will actually hold on the open e-mail, when I press reply I get taken back to the home screen again...
I have two linked accounts, one upgraded to Outlook and the other retaining hotmail status. I have the same problem with both accounts and had this problem before changing to outlook on the first account. In fact I have always had this problem since upgrading my laptop (VAIO SA Series).

I am running IE 8 on windows 7 Pro, 64 Bit. I have not experienced this problem on any other machine (and I use more variety than most). Incidentally, this problem does not occur on my machine when using Chrome browser.

The closest to a similar problem I found online suggested changing settings to use HTTPS, as my setting were already set to use this, I tried disabling it. I actually thought I'd solved the issue when I did a test, however the problem still exists today.

Any ideas anyone?



My System SpecsSystem Spec
22 Oct 2012   #2

Mac OS X 10.9

It could be a browser issue. Have you tried it in a different browser?
My System SpecsSystem Spec
23 Oct 2012   #3

Windows 7 professional (64 bit)

Quote   Quote: Originally Posted by nckfrtg28 View Post
It could be a browser issue. Have you tried it in a different browser?
Yes, it works fine on chrome.
My System SpecsSystem Spec


 Hotmail/ mail service not functioning correctly - IE8

Thread Tools

Similar help and support threads
Thread Forum
unable to add existing hotmail accounts to outlook mail
I have always used windows live mail in the past with several email accounts on one screen which now keep being lost and do not sync properly since Microsoft started changing things. My OS is Windows 7. Now that Microsoft has changed my outlook account to Outlook EMail I want to use it with a few...
Browsers & Mail
Windows Live Mail - superfluous to outlook/hotmail? Deleting it?
Hi - my first day here and am not techno savvy, so please allow for my ignorance! I have outlook (formerly hotmail) and never use Windows Live Mail, yet I see (quite baffliingly) that I have some emails of mine that are on there...some from past years. (?) I never did anything to initiate the...
Browsers & Mail
Printer not functioning correctly on new HP Pavilion g7 Notebook.
Hey After I got my new laptop, my mom had wanted to print a few things off of some websites. After the installation of my Printer (HP Officejet V40) onto my new laptop (HP Pavilion g7-2010nr Notebook PC), I tried printing those things. But there were always problems with each of the printing...
Hardware & Devices
Desktop not functioning correctly
I logged into my Windows 7 pc yesterdy and I found that all my icons were not being displayed on the desktop and also I can not high-light the desktop with the lest mouse button. I can still get the right click menu. First thing I did was reboot but the problem is still there so I ended the...
BSOD Help and Support
Laptop Touch Pad Not Functioning Correctly
Having an odd problem with my laptop (Dell 1440). I recently noticed that my laptop touch pad had stopped working within Windows 7, yet the external mouse I had attached still did. However, it's odd because I also have windows XP dual booted on my machine along with my Windows 7 installation, and...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:57.
Twitter Facebook Google+