Unable to make Adobe Flash Player work

Glad to hear your computer is almost 100%.

As far as Outlook is concerned, I have very limited knowledge. I only use it at work and that's because I have no choice.

If you open Outlook and go to Tools | Options | Preferences (Tab) | E-mail Options (button) | Advanced E-mail Options (button) | Save messages (section). There should be some options pertaining to how messages are saved.

I also found this article that may provide some info:

How to Restore Missing Folders in Outlook | eHow.com

And I sent a message to one of the Forum experts in all things Microsoft Office. Perhaps she can offer some advice.

Hello Irene,

Sorry for the delay, but only saw your reply a few moments ago!

Previously I used Windows Live Mail 2011 because the version I had of Office 2010 didn't include Outlook.

The version installed last week has Outlook 2010!:)

The backup with extensions eml was made using Windows Live Mail. I read somewhere that this extension doesn't work with Outlook.

I use gmail, and I was able to put the received mails and all the folders in Outlook. But not the sent mails!

After that, I discovered that all the mails (received and sent) are in a gmail folder. A bigger one! (+-14GB!). And almost all the attachments are duplicated!

I think something is wrong...

Could you help me?

I send some information attached.

Thank's

Hello,

Yes, I've got POP and IMAP activated.

I was unable to copy from my backup (files with extension eml)! I don't have mails duplicated - but the atachments are!

It seems that the article is not applicable - I had Windows Live Mail previously, not Outlook!

Thanks

Sorry, a correction: POP was activated once, some years ago. It seems that no option is activated now.

OK. After formating the computer everithing seems allright. And since then, all the updates have been done.

But previously I had Windows Live Mail installed (and got backup of the mails, with extension .eml).

Now, I have Outlook 2010. I was unable to recuperate the backup (it seems that it only is possible if I had it as .pst)

So, The only problem now is with the e-mail.

After associating my gmail with Outlook all the e-mails appeared. I made an error somewhere and now I've got 17 GB in my Outlook - 3 GB in my inbox and 14 GB in a folder named gmail. And most of the attachments (word, excel, jpg) appear twice in each mail!

Shall I put all the mails in folders pst (and one day erase the duplicated attachments) and after erase Outlook, reinstall it and activate POP in gmail only from know only?

And moments ago, received in my blackberry copy of the 200 e-mails erased in the last week!

Each time I delete in Outlook, the sub-folder "deleted items" in the folder gmail, after a while they return and I receive them again in my blackberry!