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Windows 7: Windows Live Mail storage folder disappeared

07 Nov 2012   #1

Windows 7 64 bit
Windows Live Mail storage folder disappeared


This has happened once before and I can't remember how I stumbled on the solution but I did. I have many named folders where I store emails I want to keep one of them being "business". I was going to drag an email into it when i noticed that it was missing but other folders are still there. Any suggestions much appreciated. Thanks

My System SpecsSystem Spec
08 Nov 2012   #2

Windows 7


To restore these storage folders, simply choose to unhide them from the Windows Live Mail layout options.

  • Use the Alt-M key combination to bring up a small drop down menu.
  • Select “Layout“.
  • Choose “Folder pane” and put a check mark in front of “Show Storage folders“.
  • The disappeared / missing storage folders will be restored in the Windows Live Mail program.

Attached Images
Windows Live Mail storage folder disappeared-1.jpg Windows Live Mail storage folder disappeared-2.jpg 
My System SpecsSystem Spec
08 Nov 2012   #3

Windows 7 64 bit

Thanks for replying. I saw a similar posting when I searched for this problem but then and now for the life of me couldn't find "layout" or know where to apply the "Alt M" keystrokes to see that. Along the top of my WLM I have "Home/Folders/View/Accounts" and the only place storage folders options appears is in View. "Show Storage Folders" is illuminated there and I have all of the folders except the one that disappeared.
My System SpecsSystem Spec

08 Nov 2012   #4

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM

It might help if everyone said what version of WLM they are using ?

I have WLM 2012!
My System SpecsSystem Spec
08 Nov 2012   #5

Windows 7 64 bit

I also have Windows Essentials 2012. As I said I have only lost one storage folder and its many emails.
My System SpecsSystem Spec

 Windows Live Mail storage folder disappeared

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