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Windows 7: Missing text in boxes in gmail

19 Nov 2012   #1
cutiepyie

Windows 7 Home Premium 64bit
 
 
Missing text in boxes in gmail

Hi all,
when I use FF (version 16.0.2), Win 7 X64, to go to gmail.com to create, read my gmail at different times, when I get to the gmail home page & create a new msg or read one, it has boxes that are missing the text in them.

I can hold the cursor on a box and after a brief time it will give me the contents of the box, but it is really getting to be a pain in the neck to do this time and again. I don't know if there is a setting that is incorrect or what?

Any help greatly appreciated!

Sincerely,
Cindy
pls see attached images of email screen.


Creating a new email:
Missing text in boxes in gmail-send-firefox-google-re-missing-items-gmail.jpg

Reading an existing email:
Missing text in boxes in gmail-text-boxes-missing-text.jpg




My System SpecsSystem Spec
.
19 Nov 2012   #2
mangoh

Windows 7 Professional 64bit
 
 

Quote   Quote: Originally Posted by cutiepyie View Post
Hi all,
when I use FF (version 16.0.2), Win 7 X64, to go to gmail.com to create, read my gmail at different times, when I get to the gmail home page & create a new msg or read one, it has boxes that are missing the text in them.

I can hold the cursor on a box and after a brief time it will give me the contents of the box, but it is really getting to be a pain in the neck to do this time and again. I don't know if there is a setting that is incorrect or what?

Any help greatly appreciated!

Sincerely,
Cindy
pls see attached images of email screen.


Creating a new email:
Attachment 242258

Reading an existing email:
Attachment 242262
Hi I can see your problem, must be quite annoying as there is so many boxes!

Do you happen to have any plugins/themes installed?

Anything you installed recently prehaps a particular program/plugin?

Edit: Do you have AVG safe searched enabled? Taking a punt here but seen this

Have you tried?
Quote:
Clear the cache and the cookies from sites that cause problems.


"Clear the Cache":
  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
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My System SpecsSystem Spec
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 Missing text in boxes in gmail




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