Cannot send email with Eudora 7, Eudora 8 or Thunderbird

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  1. Posts : 7
    win 7 64 bit
       #1

    Cannot send email with Eudora 7, Eudora 8 or Thunderbird


    I am trying to send email from TWO DIFFERENT accounts on a Windows 7 64 bit. I am running as an Administrator and always have been. I have already quintuple checked all the SMTP server settings on both accounts in regards to SSL, User Name, etc (neither are on Port 25). I can send through the Cox website email but I want to use my own local email. I thought it was them, but then I got an account with a different company I am doing work for and I also cannot send with their server (also correctly configured).

    I have added Eudora 7, Eudora 8 and Thunderbird to my allowed programs on the Windows Firewall. I can receive email from both accounts on all three programs, but none of them will mail anything out. I am getting the message "The message could not be sent because the connection to SMTP server mail.and-mag.com timed out." or the same one with my Cox SMTP server name (smtp.cox.net).

    I have Eudora 7 set up on an XP system back home on the Cox account (I am living away for work ATM). I called my wife and had her read me back all the settings and set mine to be exactly the same. Hers works, mine do not.

    I am not on my own ISP for internet access, I am using the internet that my landlady gets because it is included in my rent (and also because Cox does not service this area). It is wired internet so my laptop is sort of a desktop for now. The ISP my landlady uses is Comcast, but I don't think that should make a difference.
      My Computer


  2. Posts : 1,800
    Windows 7 Pro x64 SP1
       #2

    Phlimm, welcome to the windows 7 forum.

    Could you put a screenshot of your Eudora for the mail account you want to get to work with comcast up on a message.?

    Of course you can scrub the userid if you wish. to make sure that spammers won't get to you.

    you do use port 2525 or 587 for your smtp server?

    Rich
      My Computer


  3. Posts : 7
    win 7 64 bit
    Thread Starter
       #3

    Here it is.

    Please note that I have already tried using MyUserName@cox.net as well. The Cox setup page says to use 465.

    Also I need to change one thing. Sometimes depending on the setting I am trying, I get the error message "The mail server sent an incorrect greeting eastrmimpo209 cox connection refused from (my IP Address)."

    All the other times I get the timed out message.
    Attached Thumbnails Attached Thumbnails Cannot send email with Eudora 7, Eudora 8 or Thunderbird-test.jpg  
      My Computer


  4. Posts : 1,800
    Windows 7 Pro x64 SP1
       #4

    Phlimm, You might want to use your full id@cox.net as your username and also what are the options for SSL/TLS?
    give port 587 a try as well as 2525

    Rich
      My Computer


  5. Posts : 7
    win 7 64 bit
    Thread Starter
       #5

    richnrockville said:
    Phlimm, You might want to use your full id@cox.net as your username and also what are the options for SSL/TLS?
    give port 587 a try as well as 2525

    Rich
    As I already said, I have already tried the full user name and those port numbers.

    The options for SSL are:

    None

    STARTTLS

    SSL/TLS
      My Computer


  6. Posts : 1,800
    Windows 7 Pro x64 SP1
       #6

    Philimm, I use Eudora 7 and can help with that and Outlook but could you send me the screens from eudora 7 for the email that your trying to setup. I am not a thunderbird person either.

    Just the send and receive setup's

    Rich
      My Computer


  7. Posts : 7
    win 7 64 bit
    Thread Starter
       #7

    Here is what I have. To my knowledge this is exactly what my wife has set up on XP and it works fine.
    Attached Thumbnails Attached Thumbnails Cannot send email with Eudora 7, Eudora 8 or Thunderbird-e7-settings.jpg  
      My Computer


  8. Posts : 1,800
    Windows 7 Pro x64 SP1
       #8

    Phlimm, that does not look like Eurdora 7 looking at mine.
    One question. did you set the username to the complete userid@cox.net ???

    Other than that, I am at a loss unless cox is not playing according to the rules.
    If I understand correctly, you can receive emails but not send emails?

    Rich
      My Computer


  9. Posts : 7
    win 7 64 bit
    Thread Starter
       #9

    It is Eudora version 7.1.0.9. The last version before they went belly up a few years ago.

    And are you reading my text or just looking at the images? This is the third time I said I already tried to use the full id@cox.net. And yes I can receive emails but not send them. Like I said in the original post, this is not due to port settings or the like because I have already tried all of those options. I have set it up EXACTLY the same as my wife's account on the XP computer she has. It works on hers but not on mine which is Windows 7.
      My Computer


  10. Posts : 1,800
    Windows 7 Pro x64 SP1
       #10

    Phlimm, I was wrong that is the same as mine on eudora 7.1.0.9. I use port 2525 for the smtp but what you have looks pretty close to what I use. I was looking at the images.

    One question (sure you knew that). does your AV have a email setting?

    What AV are you using and if your using a firewall product?

    Sorry to be so obtuse but from what you are telling me, it looks like you have it setup correctly
    and therefore, it could be something else.

    Rich
      My Computer


 
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