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#1
Can't print through any browser.
Hi - My HP Laserjet 1020 printer prints without any problems until I try and print 'through a browser'.
If I try and print an email from Live Mail, I get a message saying I have to 'choose a printer'. And even though the HP printer is listed, the 'Print' button is still greyed out. The printer comes up as 'ready', but if you hover over the printer name, 0 shows up in the 'Documents' line.
When I try to print through any browser - I've tried Firefox, IE, and Chrome, all I get is 'unknown printer error', and that's it.
I have updated the drivers from HP; runs Windows update; done 2 full virus/malware scans; and tried the Windows 'Fix it' route; and disabled add-ons in Firefox.
Any ideas would be appreciated. I'm running Windows7 64bit on a Sony Vaio laptop. Thanks.