Hotmail cant ecsees it

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  1. Posts : 173
    Windows 7 Ultimate x32
    Thread Starter
       #11

    Slartybart said:
    Did you run TDSSkiller and ESET? Please do.
    it looks like they will take long to scan,so im gonna scan them in other time,as ESET at 45% had found some threats ,but does it removes them all,or i have to buy ESET

    and re the TDSSkiller,seems like its not downloading well,as it tells me TDSS root kit removing tool has stooped working
      My Computer


  2. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #12

    have you tried my suggestions also?
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  3. Posts : 173
    Windows 7 Ultimate x32
    Thread Starter
       #13

    robinb9 said:
    have you tried my suggestions also?
    aaaaa yes m8,i tried it few minutes ago on a net book,still the same,
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  4. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #14

    Ok, when you have the time - your choice.
    From your netbook test, it might not be a virus, but since ESET found some, it can't hurt to run the scanners/cleaners.

    The ESET online scanner does remove threats it finds, so no... you don't have to buy the commercial pkg.

    Try downloading TDSSkiller from here, then install and run.
    How to disinfect a compromised system

    1. Download the TDSSKiller.exe file on the infected (or possibly infected) computer;
    2. Run the TDSSKiller.exe file;
    3. Wait until the scanning and disinfection completes. A reboot might require after the disinfection has been completed.
    shankly769 said:
    Slartybart said:
    Did you run TDSSkiller and ESET? Please do.
    it looks like they will take long to scan,so im gonna scan them in other time,as ESET at 45% had found some threats ,but does it removes them all,or i have to buy ESET

    and re the TDSSkiller,seems like its not downloading well,as it tells me TDSS root kit removing tool has stooped working
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #15

    Have you joined Office 365 or one of their paid Business programs ?
    robinb9 said:
    If you do get the same thing on another computer then your email account has been compromised on microsoft site and you will have to call them to fix it.

    Microsoft does not ask for a credit card for a free hotmail account
    Microsoft only asks for a credit card if you have joined Office 365 or one of their paid Business programs
    You might try resetting your MS account password here: https://account.live.com/ResetPassword.aspx
    --> I would hold off on this until the Malware scans give you a green light, a clean bill of health.

    I'm not sure how this might affect other things on your system, so proceed at your own risk.

    If you only use Hotmail, the risk is low - only hotmail will be changed. If you use your MS acount for many applications (ie. Live Essential apps) all of those apps will most likely have to be reconfigured to use the new passwrod.
      My Computer


  6. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #16

    shankly769 said:
    robinb9 said:
    have you tried my suggestions also?
    aaaaa yes m8,i tried it few minutes ago on a net book,still the same,
    If it is happening on another computer. Then I doubt it is a virus or Trojan on your computer
    Then it means your account has been compromised, if you cannot reset your password you can call Microsoft and they will go into the account and see what is going wrong
    You still should run the scans on the other machine to make sure it is clean anyway
      My Computer


  7. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #17

    Viruses have this nasty habit of getting on other computers, especially if you visit the same places on both. I won't rule out a virus until the scans report clean - furthermore, I suggest running the same scans on your netbook. There are a lot of ways Malware transfers occur (eMail, Website visits, flash drives...) .

    I don't mean to alarm you - I just think your machines should be checked. If the scans report clean, you'll feel better, if they do their job.... you'll feel better.

    robinb9 said:
    If it is happening on another computer. Then I doubt it is a virus or Trojan on your computer...

    You still should run the scans on the other machine to make sure it is clean anyway
    Last edited by Slartybart; 12 Feb 2013 at 00:55.
      My Computer


  8. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #18

    True
      My Computer


  9. Posts : 173
    Windows 7 Ultimate x32
    Thread Starter
       #19

    not scanned in full yet,i tried to access mail from another pc of a friend of mine,his account is ok,mine no
      My Computer


  10. Posts : 173
    Windows 7 Ultimate x32
    Thread Starter
       #20

    Slartybart said:
    Ok, when you have the time - your choice.
    From your netbook test, it might not be a virus, but since ESET found some, it can't hurt to run the scanners/cleaners.

    The ESET online scanner does remove threats it finds, so no... you don't have to buy the commercial pkg.

    Try downloading TDSSkiller from here, then install and run.
    How to disinfect a compromised system

    1. Download the TDSSKiller.exe file on the infected (or possibly infected) computer;
    2. Run the TDSSKiller.exe file;
    3. Wait until the scanning and disinfection completes. A reboot might require after the disinfection has been completed.
    shankly769 said:
    Slartybart said:
    Did you run TDSSkiller and ESET? Please do.
    it looks like they will take long to scan,so im gonna scan them in other time,as ESET at 45% had found some threats ,but does it removes them all,or i have to buy ESET

    and re the TDSSkiller,seems like its not downloading well,as it tells me TDSS root kit removing tool has stooped working
    cant download,is it possible a direct zip file?
      My Computer


 
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