Trouble importing Windows Live Mail to Windows Live Mail


  1. Posts : 3
    Windows 7 64bit sp1
       #1

    Trouble importing Windows Live Mail to Windows Live Mail


    Hi,

    I had to re install my OS. After I did that the fun of installing everything started and one of those things was Windows Live Mail.
    I've done this before when I bought my new computer and had some issues importing my mail as well which was the same idea, Live mail to Live mail.

    Now I'm facing the issue again and find it hard to find a simple and straight forward answer to my issue as most topics go about Windows mail or show importing methods which aren't the same as I used before so I'll try to explain as good as possible what I encounter.

    I click on import messages and select email messages. Then it lets me choose a folder from which I can install. I select my external HD where the back up is. Then when I want to add it I get the option to either select the folders I want to add or I can add all of them. Strange thing here is that it doesn't show my inbox or any subfolder, and I had many subfolders, but only shows the deleted folder. When I do proceed it adds that what it showed and I don't have anything imported other then the deleted folders.

    Now I might be doing something wrong as in the past this was the way I could import and export. Maybe I don't have enough rights for the folder?
    I do hope that someone can help me out and have a straight forward solution because if I lose all these emails I will go crazy :)

    Looking forward to any help.

    Jeroen
      My Computer


  2. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #2

    Name a folder in my documents. Call it Windows live mail backup
    Make a sub folder call it backup
    Click on options/ email
    Click on export mail
    It should pop up with all the folders, in box etc.
    highlight each folder. You will have to do it with the crtl key because using shift key sometimes does not work
    It will then give you a browse where to put it. Put in the backup folder you made. Them copy and paste the folder onto the flash drive
    On the new computer you will do the same thing bit you will pick import instead of export
      My Computer


  3. Posts : 3
    Windows 7 64bit sp1
    Thread Starter
       #3

    robinb9 said:
    Name a folder in my documents. Call it Windows live mail backup
    Make a sub folder call it backup
    Click on options/ email
    Click on export mail
    It should pop up with all the folders, in box etc.
    highlight each folder. You will have to do it with the crtl key because using shift key sometimes does not work
    It will then give you a browse where to put it. Put in the backup folder you made. Them copy and paste the folder onto the flash drive
    On the new computer you will do the same thing bit you will pick import instead of export
    Hi Robin,

    thanks for the reply.
    The option you give me is a no go for me :)
    I had to do a fresh install of everything including windows live mail.
    After that i wanted to put my backed up mail which is on my external harddrive.
    When doing that it just doesn't show me all folders i originaly had, even worse, it only shows the deleted folders :s.
    I did what you told me but that's what I did before the system failure so know i need it to get back on my system which i fixed :)

    Hope you got something else in store for me
      My Computer


  4. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #4

    Are you sure you exported it correctly the time you backed it up prior to the HD failure? If you are seeing lonely the deleted folders and not inbox, etc. WLM backup might not backed it up correctly
    I have seen this many times and I would have to delete the backup and start all over
      My Computer


  5. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #5

    This is why I always go into the backup after I do it because sometimes it will backup only the deleted folder and not all the folders and I have to do it again
    The key is if when you do the export you see the green bar go across showing you the folders to is exporting, if you do not see this but it says it was successful , they were not,, it lied
      My Computer


  6. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #6

    The only other way I know to retrieve past emails is if you made a live.mail account and this was your default account, when you resign in to windows live mail, all your contacts, and emails you did not delete will all come back, other than that I have no clue
      My Computer


  7. Posts : 3
    Windows 7 64bit sp1
    Thread Starter
       #7

    robinb9 said:
    The only other way I know to retrieve past emails is if you made a live.mail account and this was your default account, when you resign in to windows live mail, all your contacts, and emails you did not delete will all come back, other than that I have no clue
    Hi Robin,

    thanks again for your reply.

    Could the issue be part of the fact that I have not yet installed any drivers for the external HD? Yesterday I installed drivers for my chipset and USB and when I tried importing the mail again one email showed up in my deleted folder.

    The exporting part is done in the same way I did in the past so I find it strange that this might not have worked correct however ... when looking on my external HD it shows me the same amount of folders as when I import it only on the HD I also see a wlm.flo file in each folder.

    I hope installing the drivers for the external HD do help as my contacts are available when I type in someones name, strange if you ask me :)
      My Computer


  8. Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       #8

    Very strange. Good luck and let me know if it worked
      My Computer


 

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