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Windows 7: Firefox 19.0.2 Crashes Immediately After Closing

13 Mar 2013   #1

Windows 7 Home Pro SP1 64bit
Firefox 19.0.2 Crashes Immediately After Closing

Mozilla doesn't seem to have a clue what's causing the crashes.
I'm running only one other app which is the newest Flash (from Adobe website).
The faulting module is XUL.DLL.
Attatched a couple of files from Event Viewer.
The "after close" crash is sporatic (maybe once every two or three days).
Anyone have an idea ?

Attached Files
File Type: txt 1.txt (1.7 KB, 13 views)
File Type: txt 2.txt (1.7 KB, 9 views)
My System SpecsSystem Spec
14 Mar 2013   #2
Saurabh A

Windows 7 64bit

Hi bej,

While researching, I came across various instances where 'similar crashes' are reported with 'Mozilla Firefox version 19.0.2'; appears to be a known issue.

You may try the troubleshooting steps listed in this tutorial to see if that helps:

If the issue persists, you may try moving back to install an older version of 'Firefox' to and check results.
Hope this helps.

My System SpecsSystem Spec
21 Mar 2013   #3

Windows 7 Home Pro SP1 64bit

I didn't do anything to correct the problem, but it seems to be gone.
No after closing crashes in a week so, it's solved AFAIC.
My System SpecsSystem Spec

24 Mar 2013   #4
Saurabh A

Windows 7 64bit

Hi bej,

Glad that 'Firefox 19' has stopped crashing anymore; thank you for the confirmation.
It is likely that either one of the following automatic updates (Firefox/Plugins/Windows/ Drivers/Security Software) fixed the issue.

Do reply if you have any further questions; glad to assist.

My System SpecsSystem Spec

 Firefox 19.0.2 Crashes Immediately After Closing

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