windows live mail wont go online

the email program is frozen on working offline

even though i click the globe and it says online at the bottom when i click send receive it asks me to go online which i have done

wont send or receive but if i close the program open it and click the okays multiple times then it sends and receives but prompts me for each of the three email accounts i have maybe once in ten tries i get to send and receive

dont know why it isnt working i think i clicked work offline once by accident

is there a registry entry i can toggle?

sorry found the solution

in IE there is a checkbox that was click work offline have no idea how it got that way as i use Firefox

perhaps in inadvertently clicking work offline in the email program that set the checkmark in IE only going into IE changes that.

whatever I seem to be okay now

j45.

Thank you so much for your post. I tried everything with no luck on the other forums but yours worked.

j45 said:

sorry found the solution

in IE there is a checkbox that was click work offline...

I'm having the same problem. Unknowingly clicked "Work Offline" and now I'm stuck in that mode despite responding positively to prompts to "Go Online".

Where is this checkbox you reference?

In IE,click file on the menu bar and it is in list, just uncheck if checked.

Thanks j45 - I would never have looked at IE, it is never used, but that solution worked.:)

I was having trouble getting live mail to go online, too. I was trying to follow the suggestions above, but couldn't find many of the menu options in IE. I made no changes at all but after I closed IE live mail went online. I wish I knew what happened but I'm guessing I never will.......

Work offline/online menu resides within Tools sub menu in Command Bar (below ie Menu and Bing bar). You can view it via View > Toolbars > Command bar. Make sure Command bar is checked.

That was very helpful. I didn't realize that I wasn't seeing my tool bar. I haven't used IE much for a couple of upgrades. Hopefully I'll remember this next time I have trouble.

Thanks for the suggestion regarding turning IE online. Once I did that, all the mail downloaded!!!