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Windows 7: windows live mail wont go online

26 Mar 2013   #1

win 7 64 bit Home Prem
windows live mail wont go online

the email program is frozen on working offline

even though i click the globe and it says online at the bottom when i click send receive it asks me to go online which i have done

wont send or receive but if i close the program open it and click the okays multiple times then it sends and receives but prompts me for each of the three email accounts i have maybe once in ten tries i get to send and receive

dont know why it isnt working i think i clicked work offline once by accident

is there a registry entry i can toggle?

My System SpecsSystem Spec
26 Mar 2013   #2

win 7 64 bit Home Prem
wont go online

sorry found the solution

in IE there is a checkbox that was click work offline have no idea how it got that way as i use Firefox

perhaps in inadvertently clicking work offline in the email program that set the checkmark in IE only going into IE changes that.

whatever I seem to be okay now
My System SpecsSystem Spec
15 May 2013   #3

windows 7


Thank you so much for your post. I tried everything with no luck on the other forums but yours worked.
My System SpecsSystem Spec

26 May 2013   #4
EP Unum

Windows 7 64 bit

Quote   Quote: Originally Posted by j45 View Post
sorry found the solution

in IE there is a checkbox that was click work offline...
I'm having the same problem. Unknowingly clicked "Work Offline" and now I'm stuck in that mode despite responding positively to prompts to "Go Online".

Where is this checkbox you reference?
My System SpecsSystem Spec
27 May 2013   #5

Win7 Pro-64 Bit

In IE,click file on the menu bar and it is in list, just uncheck if checked.
My System SpecsSystem Spec
27 May 2013   #6

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
Thank you for that solution!

Thanks j45 - I would never have looked at IE, it is never used, but that solution worked.:)
My System SpecsSystem Spec
29 May 2013   #7

windows 7 64bit
don't know why it worked

I was having trouble getting live mail to go online, too. I was trying to follow the suggestions above, but couldn't find many of the menu options in IE. I made no changes at all but after I closed IE live mail went online. I wish I knew what happened but I'm guessing I never will.......
My System SpecsSystem Spec
10 Jun 2013   #8

Windows 7 32 bit
how to

Work offline/online menu resides within Tools sub menu in Command Bar (below ie Menu and Bing bar). You can view it via View > Toolbars > Command bar. Make sure Command bar is checked.
My System SpecsSystem Spec
11 Jun 2013   #9

windows 7 64bit
Thanks, ceepee3

That was very helpful. I didn't realize that I wasn't seeing my tool bar. I haven't used IE much for a couple of upgrades. Hopefully I'll remember this next time I have trouble.
My System SpecsSystem Spec
22 Jun 2013   #10

Windows 7 Home Premium 32 bit

Thanks for the suggestion regarding turning IE online. Once I did that, all the mail downloaded!!!
My System SpecsSystem Spec

 windows live mail wont go online

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