Windows 7: connot access the internet yet I have a connection

VistaKing · 02 Apr 2013

Try from the start menu , type Internet options .

Killerhipo · 02 Apr 2013

its already unclicked

VistaKing · 02 Apr 2013

Can you open up a command prompt

Click on

button type CMD inside the Search programs and files box and press Enter

Command prompt will open to this path C:\Users\{your account name}>_

Type in the command below

Code:

Ping google.com

Tell me if it sent and received 4 packets

Killerhipo · 02 Apr 2013

sent them all and received all four

2xg · 02 Apr 2013

Hello,

If I may jump in....
Have you tried assigning Static IPs?
How to Assign a Static IP Address in XP, Vista, or Windows 7

Please let us know the outcome.

Killerhipo · 02 Apr 2013

thanks for the help. I tried your suggestion but there was no success. Thus far the only way I've been able to browse the internet is when in safe mode. I was not even able to access the internet in a clean boot. Another update I've delete every thing im not 100% certain about.

2xg · 02 Apr 2013

Please install and run Secunia PSI, this will detect all the programs that you have installed, outdated and updated. I wonder if you have any outdated AV or Security Software, we'll find out when you install Secunia.

If you have more than one AV and Anti-Spyware installed in your computer uninstall the rest and leave one.

VistaKing · 02 Apr 2013

Can I have the logs of the ipconfig /all in safe mode with networking and normal mode

Open up a command prompt . Click on

type CMD and press [ENTER] . Once you're in command prompt type in this command

Normal Mode

Code:

ipconfig /all >C:\Users[your account name]\Desktop\ipconfigNormalMode.txt

Note

[your account name] is your account name inside the Users folder . Input the name without the quotes.

In Safe Mode with Networking

Code:

ipconfig /all >C:\Users[your account name]\Desktop\ipconfigInSafeModeWithNetworking.txt

Upload both of the logs

Killerhipo · 02 Apr 2013

ipconfigNormalMode.txt

ipconfigSafeModeWithNetworking.txt

here are the two files I'm having problems with the sercurina program when run in safe mode i will try again in Normal mode. Thanks again

Killerhipo · 02 Apr 2013

ran securina but besides two windows updates that I got rid of when restoring my comouter to a previouse date there was nothing on my computer that could be the culprit. scored a 92%