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Windows 7: problem with IE 10

12 May 2013   #1

windows 7 home premium 64bit
problem with IE 10

hello all.
I have recently noticed an annoying error on my girlfriends machine which had IE10 running Ok until recently. When you close a tab or exit an error window appears stating "internet explorer has stopped working" and searching for a solution........etc. browsing is fine its only when exiting this happens

o/s 32bit win7 home premium.
as its not my machine I don't know exactly when it started.

I have tried going back to IE8 and back again still same.
all updates are up to date.
everything else seems ok, no viruses etc.

any ideas anyone.

My System SpecsSystem Spec
12 May 2013   #2

Windows 7 Home Premium 64bit

Do a full reset of IE 10, reboot, and see if the problem still exists.

As an aside, I've also found that running CCleaner causes DOM store caches to be deleted which can tend to screw up certain web sites (things not displaying properly, not "IE has stopped working" errors).
My System SpecsSystem Spec
12 May 2013   #3

windows 7 home premium 64bit

I have uninstalled then re-installed back to IE8 and back again to IE 10.
what do mean by full reset?(never hear of it before)
I do use ccleaner and have never had a problem.

as I said browsing is fine its only when I close IE I get the error message.
thanks for the quick reply.
My System SpecsSystem Spec

12 May 2013   #4

Windows 7 Home Premium 64bit

Go to Tools => Internet Options=> Advanced Tab => Reset button, and choose to also delete personal settings (will not delete favorites). Once complete reboot your system.
My System SpecsSystem Spec
12 May 2013   #5

Windows 7 Pro 64bit

If you want to help yourself uninstall IE10 and go back to IE8 like you was using and then install IE9, its much faster
My System SpecsSystem Spec
12 May 2013   #6

windows 7 home premium 64bit

WELL done GARY now works perfect.
I will not forget that one.

thanks loads TOPPER.
My System SpecsSystem Spec

 problem with IE 10

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