Every time I download a file from my email or the web, I get a yellow popup saying, XXXXX.docx couldn't be downloaded.
I have tried to: disable the firewall, and that didn't help. Any suggestions???
GIIV37, it could be that your download folder is protected. Do you get a message at the bottom of your screen about whether to run, save or save as?
Are y ou logged on as an admin acct?
Rich
Sorry rich, was working on another issue. I'm still having this problem. Yes I am running as administrator. I even checked the downloads folder to see if the folder exists and it does.
GilV37
Does the Downloads folder have a lock on it ?
Lets see something let's run DDS once again see what is running on the new installation
Click here DDS
Click on Download Now button
DDS.txt
Attach.txt
i'm trying to download on the problem PC and got the same thing. dds.com couldn't be downloaded.
Does it give you an error code ?
We could try to turn off the firewall for a few moments
Open Windows Firewall by clicking thebutton . In the search programs and files box, type firewall, and then click Windows Firewall.
Click Turn Windows Firewall on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click Turn off Windows Firewall (not recommended) under each network location that you want to stop trying to protect, and then click OK.
Then try to download something
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