Is there Outlook plugin that makes better notifications of new emails?

dc2000 said:

Yes, I did. David, I'm dealing mostly with women in their late 50's.

If I wasn't the lone IT staffer, I'd ask if you worked at my company. Be careful always trying to find a technical solution, because you may end up with an issue or complaint that has no technical solution. I can't stress it enough, that training and education will be the way to go. They're age and technical ability can't be a crutch or a shield they hide behind. If you show them and teach them, they'll get it. You may end up drinking more, but these "issues" will get much easier in time if you lay the groundwork now.

DavidW7ncus said:

Hello dc2000,

Not sure if you're interested in the Notification plug-in, but I played with it and found:
1) It can be easily configured to display an alert for all emails
2) The alert is displayed until the User closes it, or closes Outlook
- The alert is displayed even after a screen saver kicked in, or the PC did a wake-up from sleep

Hey, thanks a lot! I was off for a day, so didn't see your post. Very nice find.

Barman58 said:

With similar situation a few years ago - with the added twist that often the users would actually close Outlook, without realising and thus suffer eMail withdrawal syndrome

In the end I fell back on a small Open Source tray utility PopTray , quite well featured, plus plug-in architecture, and still available, the source code is also available so could be adapted to suit

It's obviously quite an old program that has not been updated for some time but it works with Windows 7 so it could be an option - or something more recent with the same sort of design

Hey, that's a good tool too. Thanks! And, yes, I'm so familiar with the problem of closing Outlook. I actually posted a separate question about it on this forum :)

As to what DeaconFrost said, I agree with it, except that you can go so far with PC training. I wish I worked in one of those San Francisco start-ups. Unfortunately in my case I'm dealing with people who have a hard time understand what a window is -- in computing sense :)