New
#1
My browsers won't open.
OK! Here's what's wrong with my pc for 2 weeks now.
My little bro downloaded a virus/malware which won't let me open any of my browser programms (Internet Explorer and Google chrome). Every time I try to open them, they won't even react, they will crush or they will give an error message. Chrome gave me a blue screen once.
I tried many things. Firstly, I tried to perform a system restore but the Malware/Virus deleted all my recover points by turning system restore off. Then I tried to remove the malware/virus using my Panda Internet Security scanner (which deleted 2 infected files). The problem insisted. Then I read some forums which suggested Malwarebytes. I downloaded this AntiMalware program, run a scan and got 6 suspecious/infected files deleted. This didn't work either. I reinstalled BOTH Explorer and Chrome (using Safe Mode with Networking, where both browsers work fine) but no hope yet. At this point I have to mention that my browsers, after the Malware/Virus was downloaded, have a SPECIFIC home page set. I tried to change the home page but it was still there even after the reinstalls! I will mention the name of this home page only if I am asked for it.
Any help will be greatly appreciated. I don't really wanna bring my computer to factory settings and lose everything.
Thanks in advance, Theodore.