IE9 One specific link will no longer load and open

My friend has HP laptop Win 7 4GB Dual intel, IE9. For two years or more she has subscribed online to our local weekly newspaper. Each Thursday morn she gets an email that contains the link to the latest issue. One click has always opened the paper. Yesterday it would not open and produced only a pale blue screen. Retries didn't work. She forwarded the link to me and it opened immediately (Win 8, IE10), and its mobile version opened on my iPad. She forwarded it to a friend (Win XP) and it would not open. She had accidentally downloaded Chrome recently so I copied the link and pasted it into Chrome and it opened perfectly. I cleaned her comp with Malware Bytes, MS Safety, MS Malicious Removal, and MS Security Essentials, etc. as she had just had her yahoo email hacked. Nothing found by any of them. Still wouldn't load. I restored back 5 days to before the latest MS update. Still no results. Suggestions appreciated.

Email is Yahoo. Use MS Security Essentials. Thanks for your interest. I'll do what you suggest and report back.

I did as you suggested. IE9 reset. Restarted. Will download links from websites fine. Still will not download newspaper site from its link (http://etypeservices.com/PublisherMailRedirection.aspx?PublicationID=ApBC7U23PpA=&ReturnURL=http://etypeservices.com/SWF/LocalUser/gunn1son//Magazine29503/Full/index.aspx?id=29503 ) which works fine on my two computers.

What can I try next? Thanks.

Many thanks! We have done the copy and paste more than once. It does not work in IE9, but does work in Chrome. Flash issue??? I believe that she told me the only thing she had done shortly prior to this issue was to update Flash. I'll go after that today and report back. No signs of a popup.

When trying to open the newspaper link and Adobe came up with the need to update the Flash. It had already been updated a couple of days ago but did it again. The comp is 64 bit. The update process worked and I verified that it is version 11.7.700.224, which is the latest version. Re-tried opening the link and a light blue screen appeared. In the lower left hand corner it says "waiting for response from etypeservices.com....". The little wheel keeps spinning but nothing happens. Chrome will still open the site instantly as will my two computers running IE10. I did a restore and took it back before the updates done two weeks ago. Restarted and all stayed the same. No joy! Any further suggestions? Thanks.