Windows 7 Has Stopped Downloading and also Youtube stops after 15 to 3

jraquel · 21 Jun 2013

I have been fighting this problem now for over a month. I have searched and searched forums for info on this and have found an awful lot of people who have or have had this problem. I have tried everything I could find and recommended to solve this problem but no good so far.
I hope someone here can help on this.

I have tried Malwarebytes, Spybot, removed Norton Sercurity Suite, tried to uninstall and re install Flash Player, but nothing but extremely short downloads will complete its download, something about 1/2 Meg in size.
I have tried Firefox and IE8. Tried disabling "AD ONS" for both, but does no good.

I am now considering copying everything to another storage device and do a complete restore of the OS.

Any ideas will be tried in hopes of solving this problem.

Both these computers are about 3 years old.
This is happening on my desktop (HP): (Which have been working ok until this all started about a month or more ago.)
p6834w,
4.00 GB RAM,
AMD Phenom IIX2 521 Processor 3.50 GHz
64 Bit Operating System

And also happening on my Laptop Acer: (Which have been working ok until this all started about a month or more ago.)
1.00 GB RAM
1.2 GHz Processor

What is strange is, I have a DELL, running xp Pro, 3.00 GB RAM, 2.66 GHz Processor in the same room, running on the same home network and it has not skipped a beat during or before this time.

I sincerely hope someone can help resolve this problem for me short of starting with a fresh windows install or restore.

Thanks and Have a Great Day,

Jraquel

VistaKing · 21 Jun 2013

jraquel welcome to SevenForums

Download the programs on a PC that is able to download and transfer them to the non download PC with a flash drive and Place them on the Desktop

Farbar Recovery Scan Tool

64-Bit Version OS Click here to download

Farbar Recovery Scan Tool x64

Right click on FRST64.exe and choose

When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

Tip

Make sure there is a check mark next to Addition.txt

Farbar Service Scanner
Click here

Downloading Farbar Service Scanner to DOWNLOAD

Right click on FSS.exe and choose

Place a check next to the following options
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender

Press: Scan

Note

All three text files FRST.txt , Addition.txt , and FSS.txt will be located inside your flash drive

jraquel · 21 Jun 2013

VistaKing,

Thanks for the Info. :)

I will do what you suggest and post the info you need, ASAP. May be Sunday night before I can do this. Sorry. :)

Thanks and Have a Great Week End,
Jraquel

jraquel · 23 Jun 2013

VistaKing,

Here is the results of the FRST64 Scan.

Thanks.

I am going to have to split the 2 reports. Too big to paste on one and maybe even 2 postings.

I will just attach both files rather than posting the contents. Is this OK? If not, let me know.

VistaKing · 23 Jun 2013

Open Notepad . Click

type notepad inside

and press <ENTER>

Inside Notepad . Paste the highlighted text below

start
HKCR\...409d6c4515e9\InprocServer32: [Default-shell32] C:\Users\Ralph\AppData\Local\Temp\sbnoeox\sfhwidt\wow64.dll ATTENTION!
C:\Users\Ralph\AppData\Roaming\pcouffin.sys
C:\Users\Ralph\AppData\Roaming\pcouffin.log
C:\Users\Ralph\Downloads\iLividSetup-r400-n-bf.exe
C:\Windows\Tasks\SA.DAT
HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
HKLM-x32\...\Run: [] [x]
end

Save the file as Fixlist.txt and save it to your desktop.

Run FRST64.exe again and click on the Fix button .

FRST64.exe will create a new log called Fixlog.txt upload that log . Log will be located on the desktop.

VistaKing · 23 Jun 2013

Update your malwarebytes and run a quick scan . Once the scan has completed and found threats click on the Show Results button place a check next to all of the threats and click the button Remove Selected to remove the items found .

Then run

ESET Online Scanner

On

Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window

Click the

button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.

On

or

Click on http://download.eset.com/special/eos...taller_enu.exe to download the ESET Smart Installer. Save it to your desktop.

Right click on

choose

on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
° Scan potentially unwanted applications
° Scan for potentially unsafe applications
° Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.

Also run

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.

Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt

jraquel · 24 Jun 2013

Could not update Malwarebytes. Downloaded 13% and quit. Sorry

Ran a quick scan with the version I have on the computer and no problems were found.

jraquel · 24 Jun 2013

Here are the two txt files.
Eset and ADWCleaner.

Thanks.

VistaKing · 24 Jun 2013

Do Post number 5 and then run RogueKiller

RogueKiller for 32bit or RogueKiller for 64bit

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on

and choose Run as Administrator

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.

jraquel · 24 Jun 2013

I must have forgotten to attach the "fixlog.txt" file. Sorry.

Here it is.

I will run the Rouekiller now.

Thanks.