Email help

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  1. Posts : 31
    windows 7 32
    Thread Starter
       #11

    I called Microsoft tech support for Windows 7 Live Mail and they took over my computer remotely and said the cause was a trogan in the network of my computer and laptop. I paid them to clean it up. Took 3 hrs but we got it. It's fixed. Iveeno, was the name of the tech support. So now I have Microsoft security for life.
      My Computer


  2. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #12

    Glad to hear you got this fixed.
    Thanks for posting back with what caused the problem, and the solution.

    I was born in Buffalo.
    Please send me a party pack for the 4th!
    Wings, Pizza, Beef on Weck, some Webers, Sahlen's hot dogs, Costanzo's rolls, ...
      My Computer


  3. Posts : 31
    windows 7 32
    Thread Starter
       #13

    OK, when I Googled tech support for Windows 7 Iveera came up and I called the number.... now I realize they are not with Microsoft, he is just certified by them. Ugh. Now I'll never know if I really had a Trojan or not. But the problem is fixed.
      My Computer


  4. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #14

    I hope 3 hours did not cost you an arm & a leg, & maybe your identity
      My Computer


  5. Posts : 31
    windows 7 32
    Thread Starter
       #15

    $179. for 2 computers, laptop and desktop, he said they were both infected with same bug through the router. Both on same router. Makes me wonder if when I travel and plug into other people's routers, I can pick up a trojan???
      My Computer


 
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