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#11
I can open the window to show more but not more than I could see by scrolling. I have already gone through the reset process except for the last part which I am willing to do so again. however I did notice that the instructions seemed to be referring to ie 10 and I am using 9. I had 10 but uninstalled the update when I had the present problem. Would you recommend going back to 10 and then doing the reset?
I appreciate your taking so much time to give me assistance.