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Click here DDS

Click on Download Now button

When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

Double click the DDS icon on the Desktop then click the Run button to run the tool.

Place a check next to attach.txt and click Start . When done, DDS will open two logs

• DDS.txt
• Attach.txt

Save two logs onto your desktop and upload them with your reply

How To Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

Rerun AdwCleaner

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Clean or Delete and confirm the prompt.


Upload the log : The log file is at C:\AdwCleaner[n].txt

Can you open Hotmail ? On Internet Explorer and Chrome ?

Just something I seen. Is this a concern?

C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.5.60\ccSvcHst.exe

C:\Program Files (x86)\McAfee Security Scan\3.0.318

Id personally remove both of those .

Delete the FRST Folder inside the C drive and delete the FRST files from your Downloads folder before you download a new one .

Download a new version of FRST

Farbar Recovery Scan Tool x64

Drag the file from your downloads folder to your Desktop

Right click FRST64.exe select Run as administrator

Click on Yes and then click on Scan

Upload the files FRST.TXT and ADDITION.TXT

Inside the Start menu type in Internet Options inside and press Enter .

Click on the Connections tab and then click on the LAN SETTINGS button on the bottom

See if there is a check next to Select the Use a proxy server for your LAN check box.

If there is uncheck it .