Just got a refurbished Dell desktop, and transferred my WLM email from my old HP. It all arrived OK except for my contacts, but there is a black empty place about two inches wide above my messages. I can't make it go away. Any ideas?
Could you post a screenshot please.
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Try doing a repair of WLM
Go to control panel
Program and features
Find windows live essentials
Double click it
Use the repair option
When done see if this fixes it
Good idea, robinb9. I tried it, and it took almost 1/2 an hour. I figured it was busy fixing things. Alas, no. The email list still has the black void on top of it.
Has Adobe Flash Player & Shockwave been installed in Internet Explorer with plug-ins added to the browser you use?
You could also try uninstalling it and reinstalling it, when you do this you will find everything will still be there, maybe that will fix it
It holds all your emails and contacts in the registry that is why when you uninstall and reinstall everything is there
I don't have an answer, but I've seen that on several installs of WLM on my own machines, mostly Windows 8 as I recall.
In my case I can move my cursor across the black area and most of it goes away and reveals what's underneath. Does yours behave the same ??
Roderunner -- Both programs show "extensions." Is that the same as a plug-in?
robinb9 -- You promise nothing will get lost if I re-install? I am so leery of messing with anything...
pricetech -- I can left-click & get the "search email" window, but it doesn't fill up that whole black space.
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