Windows Live Mail Deleted Emails WITHOUT Permission!


  1. GirlFriday
    Posts : 11
    Windows 7 Home Premium 64Bit
       New #1

    Windows Live Mail Deleted Emails WITHOUT Permission!


    I am beyond livid right now. I went to look up an old email and discovered that Windows Live Mail had taken it upon itself to delete every email of mine from before 1/1/2013!! How DARE it. I had saved mails from 9/2012 onwards and did NOT delete them nor give Windows Mail permission to. I am sure they are gone forever but what can I do to make sure WLM doesn't pull this BS again? Some of those emails were very special to me. I am infuriated! The emails were from my ISP accounts (POP3), not my Outlook.com one and I don't have it set to save messages on the server. Why on earth did Windows Live Mail think it had the right to delete my emails?
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  3. Roderunner
    Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       New #2

    Hi GF,

    This is how I use mail on my PC. Mail Tips.pdf Hope it helps.
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  4. BrightBlessings
    Posts : 1,491
    Win7 Pro-64 Bit
       New #3

    This may help you recover your mails that got eaten.

    1. You will first need to select the Show hidden files option.

    a. Open Win Explorer and click Organize / Folder and search options. Click the View Tab.
    b. Place a check mark in the Show Hidden files, folders and drives option>Click Apply/OK> Restart Windows Explorer.

    2. Open the WLM Store folder.

    a. Navigate to the following folder.
    C:\Users\your name\AppData\Local\Microsoft\Windows Live Mail
    (Where 'your name' is the name of the account that you use to logon to Windows 7)
    b. In this folder you will see all of the WLM storage folders. Each email account will have its own group of folders.
    c. Any general storage folders that you created will under the main Storage Folder item.

    3. Make a copy of the Windows Live Mail folders previous version.

    a. Right click the Windows Live Mail folder and select Properties / Previous Versions Tab.
    b. After the list populates, select a version of the folder with a date and time prior to when the folders were deleted.
    c. Click the Copy Button. In the Copy dialog box, select the Desktop or external device as the location to place the copied folder, or just use the restore tab in the previous versions window.

    4. Use WLM import to retrieve the mails you lost if you saved them to an external device or desktop.
    Hope this may be of help to you.
    Don't forget to back up any new mails that have arrived in your account before doing this.
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