Windows Mail unable to open Attachments

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  1. tktk88
    Posts : 115
    Windows 7 Pro 64 Bit SP1
       New #1

    Windows Mail unable to open Attachments


    I am using Windows 7 Pro and Windows Mail installed per the Tutorial on here...........no prblems for over a year with mail working or opening attachements.........in past few days I am now unable to open word files pdf files excel files power point files that are attachements in email...............I can open any of these files on my computer but not in windows mail...........wonderingif the latest Windows updates this past week have any effect on this issue??
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    The only suggestions I've seen are go to Uninstall a program/ Right click Windows essentials 2012 and click on Uninstall or change,
    On the next window click on Repair all programs.
    As a test,
    Enter safe mode with networking and see if the issue still exists.
    Shut down your machine,
    Power up and Tap the F8 key continuously until you see a black page with white text,
    Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
    Login as usual,

    Also you can try Clean boot,
    http://support.microsoft.com/kb/929135
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  4. tktk88
    Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       New #3

    Thanks Thrash I tried your suggestions with no success I appreciate it..certainly open to any other ideas..........
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  6. robinb9
    Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       New #4

    Try uninstalling it, when you uninstall and re install it will put back all your emails and contacts, it holds it in a registry key so that is why it come back. Maybe that will fix it
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  7. Roderunner
    Posts : 2,362
    Win7 H.Prem. 32bit+SP1
       New #5

    Hi tktk88,

    Any attachments I get in WLM are right clicked then select Save as...
    -
    It could be your PC does not have a program installed to open some file extentions.
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  8. tktk88
    Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       New #6

    Thanks robinb9 I was hoping not to go there tha tis my next step
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  10. robinb9
    Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       New #7

    before you go to that step you can backup windows live mail (this pertains to 2012 also by using this manual I created
    Windows Mail unable to open Attachments Attached Files
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  11. tktk88
    Posts : 115
    Windows 7 Pro 64 Bit SP1
    Thread Starter
       New #8

    Thanks robinb9 I am using windows mail not windows live mail just to clear up the confusion......
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  12. grits
    Posts : 582
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #9

    tktk88, you're more likely to get help if you post in the Windows Mail comments, same place you got the tut for installing it. A poster over there named 'endeavor' is the best help I ever found.
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  13. robinb9
    Posts : 1,219
    Windows 7 Pro 32/64 bit and Windows 10 Pro 32 Bit/64bit
       New #10

    What 0S are you running because windows Mail does not work in windows 7 and 8 and if you are running either OS you will run into big problems
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